
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Our first BMW Joe was very helpful and always keep in touch with us to ask if there was any problem with the car. He is friendly and very proffesional. Thank you Jo Joe was very helpful and always keep in touch with us to ask if there was any problem with the car. He is friendly and very proffesional. Thank you Joe for selling us our firts BMW... You are part of our family.. Thanks again More
Excellent Service Lloyd and Duncan were extremely helpful during our process. They made what could have been a difficult experience, seamless. My husband and I are ve Lloyd and Duncan were extremely helpful during our process. They made what could have been a difficult experience, seamless. My husband and I are very impressed with the high level and quality of service we received. I would highly recommend both of them to friends and family! Thank you! More
Duncan and Ray My wife and I went to Casey BMW because they had a Chevy Tahoe that we were interested in. After a brief but pleasant conversation with Duncan and Ra My wife and I went to Casey BMW because they had a Chevy Tahoe that we were interested in. After a brief but pleasant conversation with Duncan and Ray we were off for a test drive. Needless to say we purchased the vehicle. I had been looking for either a full size SUV or Pickup truck for almost two years. During that time I spoke with a lot of car dealers. It was clear those other dealers were only interested in separating me from as money of my money as they could. Duncan has to be one of the most pleasant and professional car salesmen I have ever run across. There was no pressure to buy and let the vehicle speak for itself. Duncan is a true credit to Casey BMW and should be commended for providing such a positive car buying experience. More
Excellent Experience We worked primarily with Ducan via email and phone and came to an agreed upon price. When we got to the dealership to test drive our X3 the price was We worked primarily with Ducan via email and phone and came to an agreed upon price. When we got to the dealership to test drive our X3 the price was exactly what we had verbally agreed upon. When we came back to Casey BMW to close the deal, Duncan had our X3 cleaned up and waiting for us on the showroom floor. It was the best car buying experience we've had. More
Purchase of BMW328i Duncan Sullivan was my sales representative and I have found him to be conscientious, thorough and extremely accommodating. He has been available to m Duncan Sullivan was my sales representative and I have found him to be conscientious, thorough and extremely accommodating. He has been available to me to answer subsequent questions I have had about the car. He is very customer oriented and a great face for Casey BMW. I also worked with Lloyd (Chief) Howell and Dan Williams and have been extremely please by their responsiveness. More
Thank you Casey! I traded my 2004 745Li BMW for a 2011 BMW convertible. I am very happy with their friendliness, knowledge and professionalism and will be sure to use I traded my 2004 745Li BMW for a 2011 BMW convertible. I am very happy with their friendliness, knowledge and professionalism and will be sure to use them again when I trade in for a newer model. I will definitely recommend them to my friends and colleagues back in Chesapeake and Virginia Beach. I had some very trying times with Checkered Flag BMW and because of this I was considering purchasing an Audi or Toyota before visiting Casey. Now I can still purchase the BMWs I have always loved without the frustration I received in Virginia Beach. Thank you Casey Automotive! More
Wonderful experience Couldn't have asked for a more pleasant experience in purchasing our Z4. Duncan was professional and went above and beyond when he stayed past closin Couldn't have asked for a more pleasant experience in purchasing our Z4. Duncan was professional and went above and beyond when he stayed past closing time to go over the features of the car for us. Highly recommend anyone looking for a BMW to visit this dealership (and ask for Duncan)! More
John brophy Excellent car buying experience. The staff was helpful without being pushy and very knowledgeable. Dan made my car buying experience excellent. I was Excellent car buying experience. The staff was helpful without being pushy and very knowledgeable. Dan made my car buying experience excellent. I was also impressed with how quickly the car was detailed while I was there. More
Service of 2004 3 series BMW after minor accident Truly a sad experience from a frequent Casey customer. After a minor accident with a 3 series BMW we had the car towed to Casey BMW. Coolant was pou Truly a sad experience from a frequent Casey customer. After a minor accident with a 3 series BMW we had the car towed to Casey BMW. Coolant was pouring out of the radiator at the accident site but somehow the service rep, Mike Kline thought it would be a good idea to drive this vehicle down Jefferson Ave. to the Casey Collision center. Fortunately someone at the collision center alerted us to this. After many discussions with service managers and corporate managers - we were told the car was completed, and "fixed". No worries - we were told. Casey "assured" us that the car was repaired correctly & we should feel confident that our daughter could drive it 8 hours to college. Well - that was NOT THE CASE - it proceeded to have continual coolant system problems until it was correctly fixed at the BMW dealership in Greenville SC. Fortunately they correctly diagnosed further problems that should have been fixed by casey. Sure haven't heard a peep from Casey management either. Needless to say - Casey has lost a long time customer. More
Phenomenal Experience We bought our dream car from Casey BMW. Although it was a used car, Ford Mustang Shelby GT500, and not a BMW this was still one of the best car buyin We bought our dream car from Casey BMW. Although it was a used car, Ford Mustang Shelby GT500, and not a BMW this was still one of the best car buying experiences I've ever had. This dealership is top notch! Keep up the good work Rob and Ray. Thank You! More