
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Rob Collins was very professional, no high pressure, friendly very helpful in finding the special vehicle with the color and options I wanted. Of all the BMW dealerships I visited, they were the most pr friendly very helpful in finding the special vehicle with the color and options I wanted. Of all the BMW dealerships I visited, they were the most professional. They genuinely went the extra yard for my business. Both Rob and the sales manager were fair and reasonable with negotions. I would highly recommend Casey BMW. More
This is the 3rd car we've purchased from Casey BMW, and although our last purchased was not a BMW the customer service my wife and I received was awesome! Joe Hargraves simply the best! Professional, and although our last purchased was not a BMW the customer service my wife and I received was awesome! Joe Hargraves simply the best! Professional, attentive, and not "pushy". GM Jimmy Schroer, is a true gentleman to work with. He was attentive to our request and made sure that we were happy with the purchase. He definitely went Above and Beyond our expectations! Lloyd Howell, will not only make sure you get the vehicle you desire, but will keep you laughing through the entire process! When you get to Dan Dier, it is totally smooth sailing! He is very thorough with his explanation of the finance process. From sales to service - Casey BMW is a wonderful dealership to work with. More
Our overall experience with Casey BMW was outstanding. Rob Collins, one of the Casey Client Advisors, worked diligently with us to meet our desired specifications in a car at the right price point. He pr Rob Collins, one of the Casey Client Advisors, worked diligently with us to meet our desired specifications in a car at the right price point. He provided us with several options within our price range and worked with us to close the deal. Rob went out of his way to ensure we had a positive experience at the dealership and made us feel that we were valued customers. We were also impressed with Rob's follow through after the sale and ongoing stellar customer support. When it's time to purchase our next vehicle, we will definitely come back to Casey BMW and Rob Collins. More
Duncan Sullivan was an outgoing and friendly dealer. He was not overly aggressive like most car salesmen that I have worked with in the past. He provided a relaxing environment that my wife and I found inv was not overly aggressive like most car salesmen that I have worked with in the past. He provided a relaxing environment that my wife and I found inviting. I don't know why people are willing to work with salesmen that pressure them. I recommend working with Duncan and I would be thrilled to work with him again. More
Great experience with the best dealership on the peninsula. Joe was very knowledgeable and professional. This makes our third vehicle purchased from Casey BMW. Thanks again. peninsula. Joe was very knowledgeable and professional. This makes our third vehicle purchased from Casey BMW. Thanks again. More
Rob did an outstanding job and will highly recommend him to my friends in the future. Also, the people at the dealership were extremely friendly, courteous, and helpful. There was no pressure to buy and I t to my friends in the future. Also, the people at the dealership were extremely friendly, courteous, and helpful. There was no pressure to buy and I thought the overall car buying experience was outstanding! More
Lloyd.....thank you so much for helping me with my car purchase. Some would have been stressed or unwilling to go the extra mile, but not you; with a smile, you continued to listen and explain how we woul purchase. Some would have been stressed or unwilling to go the extra mile, but not you; with a smile, you continued to listen and explain how we would find what I wanted, so I exhaled. Why was I drawn back to BMW? The attention to details, excellent customer service, awesome maintenance support, and the relationship you built with me during the very first BMW sale over 5+ years ago did the trick. I love how the titles (General Manager and Sales Manager), did not make me feel uncomfortable. I saw JIMMY and LLOYD as old friends and experts in the field, who were willing to get in the trenches with me and fight. I was happy to be back home with my family. I did not feel like a number, quota, or conversion, I was a potential client trying to find a car and with all the leadership and guidance, a plan came together in 3 days. Rob's smile and enthusiasm made the vehicle presentation a hit as well. Again, thank you for the combined efforts!!! More
Traveling from Ocean City MD in search of a specific 2013 X5, 5.0 i located my choice at Casey. working initially with Rob through email he provided great information and once i arrived at the dealership to X5, 5.0 i located my choice at Casey. working initially with Rob through email he provided great information and once i arrived at the dealership to make my purchase the entire staff of Casey was very attentive to my desire for making my X5 purchase an enjoyable experience. Thanks Rob, I Love my X5 More
Rob Collins is the best -- I could not be happier with my new BMW 740Li. Rob was attentive to my needs, customer-service oriented, and an expert at helping me get the car that I wanted for the best price an new BMW 740Li. Rob was attentive to my needs, customer-service oriented, and an expert at helping me get the car that I wanted for the best price and terms. He genuinely cares about his customers, and it shows. Rob inspires trust and made the whole transaction a memorable experience for me. More
I started my search using the internet so was somewhat apprehensive. Duncan Sullivan made the entire experience great; from beginning to end. He responded to my searches and found the perfect car for apprehensive. Duncan Sullivan made the entire experience great; from beginning to end. He responded to my searches and found the perfect car for me. More