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Casey BMW

Newport News, VA

4.8
1,751 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,751 reviews

January 01, 2014

Rob Collins was very professional, no high pressure, friendly very helpful in finding the special vehicle with the color and options I wanted. Of all the BMW dealerships I visited, they were the most pr More

by Joe2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2014 -

Casey BMW responded

We are so pleased to hear that Rob helped you through your car buying experience in such a professional and friendly manner! Thank you for your kind review and recommendation. We hope you will continue to come to us with any future needs!

December 11, 2013

This is the 3rd car we've purchased from Casey BMW, and although our last purchased was not a BMW the customer service my wife and I received was awesome! Joe Hargraves simply the best! Professional, More

by COVIN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jimmy Schroer, Dan Dier
Dec 11, 2013 -

Casey BMW responded

Thank you for sharing your past and current experiences with us! It makes us very happy to hear that Joe, Jimmy, Lloyd, Dan, and the entire Casey BMW staff are able to provide you with excellent experiences each and every time you visit us. We appreciate your continued business and recommendation and look forward to serving you in the future. Enjoy your new car!

December 03, 2013

Our overall experience with Casey BMW was outstanding. Rob Collins, one of the Casey Client Advisors, worked diligently with us to meet our desired specifications in a car at the right price point. He pr More

by tacoll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2013 -

Casey BMW responded

Thank you for sharing your recent experience at Casey BMW! We are very happy to hear that from start to finish Rob was able to provide you with an excellent car buying experience. We are glad you were eventually able to find the perfect vehicle for you at an excellent price. We appreciate your recommendation of Rob and look forward to serving you in the future.

December 01, 2013

Duncan Sullivan was an outgoing and friendly dealer. He was not overly aggressive like most car salesmen that I have worked with in the past. He provided a relaxing environment that my wife and I found inv More

by rseanking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2013 -

Casey BMW responded

Thank you for sharing your recent experience with Duncan and Casey BMW! We are proud to hear your recent car buying experience was excellent and Duncan was able to assist you in finding the perfect vehicle for you. We appreciate your recommendation of Duncan and look forward to assisting you in the future.

November 16, 2013

Great experience with the best dealership on the peninsula. Joe was very knowledgeable and professional. This makes our third vehicle purchased from Casey BMW. Thanks again. More

by crystal holmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Hargraves
Nov 18, 2013 -

Casey BMW responded

Crystal, thank you for sharing your recent experience at Casey BMW! We are glad to hear Joe was able to provide you with an excellent experience during your third vehicle purchase with us. We appreciate your continued business and recommendation of Joe and Casey BMW. Please let us know if there is anything we can assist you with in the future.

November 12, 2013

Rob did an outstanding job and will highly recommend him to my friends in the future. Also, the people at the dealership were extremely friendly, courteous, and helpful. There was no pressure to buy and I t More

by carloscepeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 13, 2013 -

Casey BMW responded

We are proud to hear the Rob and the entire Casey BMW staff were able to provide you with an excellent car buying experience! We appreciate your recommendation and look forward to serving you in the future. Enjoy your new car!

November 07, 2013

Lloyd.....thank you so much for helping me with my car purchase. Some would have been stressed or unwilling to go the extra mile, but not you; with a smile, you continued to listen and explain how we woul More

by acornick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lloyd Howell, Rob Collins
Nov 09, 2013 -

Casey BMW responded

Thank you for sharing your recent experience at Casey BMW! We are very happy to hear that Lloyd and Jimmy were able to treat you like family and help find the perfect BMW for you in a professional and friendly manner. We appreciate your continued business and recommendation and look forward to continuing to serve you in the future. Enjoy your new BMW!

November 01, 2013

Traveling from Ocean City MD in search of a specific 2013 X5, 5.0 i located my choice at Casey. working initially with Rob through email he provided great information and once i arrived at the dealership to More

by mrepass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2013 -

Casey BMW responded

Thanks so much for taking the time to let us know about your recent visit to Casey BMW! It's great to hear that Rob and the rest of the Casey team were able to provide you with a top notch car buying experience and that you're enjoying your new X5. Please let us know if there is anything else we can do for you, and we look forward to working with you again in the future! Thanks again!

October 30, 2013

Rob Collins is the best -- I could not be happier with my new BMW 740Li. Rob was attentive to my needs, customer-service oriented, and an expert at helping me get the car that I wanted for the best price an More

by ellengajda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2013 -

Casey BMW responded

Thank you for sharing your recent experience at Casey BMW! We are happy to hear that Rob was able to exceed your expectations and provide you with an excellent car buying experience. We are glad you were able to find the perfect vehicle for you at an excellent price. We appreciate your kind words for Rob and Casey BMW and please let us know if there is anything we can assist you with in the future. Enjoy your new 740Li!

October 30, 2013

I started my search using the internet so was somewhat apprehensive. Duncan Sullivan made the entire experience great; from beginning to end. He responded to my searches and found the perfect car for More

by tad5460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2013 -

Casey BMW responded

Thank you for letting us know about your recent experience with Casey BMW. We are glad you were able to take advantage of our online inventory and Duncan was able to make your entire car buying experience an excellent one. We appreciate your business and please let us know if there is anything we can assist you with in the future.

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