
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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I visited Rob Collins two times before I made a purchase on my third visit... Casey BMW does not push you to buy a vehicle right then and there like most places, they give you time, information and a feeli on my third visit... Casey BMW does not push you to buy a vehicle right then and there like most places, they give you time, information and a feeling like your needs are their number one priority, not the companies... Once I decided to buy, the support was amazing and it seemed the entire staff was helping out to get me exactly what I wanted... They were awesome and I would recommend CASEY and ROB to anyone looking for a BMW and a great experience... Very Respectfully, Scott J. Fyock More
My husband and I were both very impressed with the Casey dealership. Their friendliness and great service quickly won us over. Duncan was amazing. His no pressure sales approach was just what we were lookin dealership. Their friendliness and great service quickly won us over. Duncan was amazing. His no pressure sales approach was just what we were looking for. We will come back again and again! More
The decision to spend >$40,000 on a car is not one that I wanted to be hurried or feel pressured to make before I gathered as many inputs as I could. Christina was very patient and most helpful during that I wanted to be hurried or feel pressured to make before I gathered as many inputs as I could. Christina was very patient and most helpful during each of my 3 visits and even arranged for an overnight test drive to better appreciate the car. She had the day off when I made the offer that was accepted thanks to Rob Collins. Rob got all of the purchase paperwork prepared and delivery was prompt and painless. Despite being a BMW dealership both Christina and Rob took the time to learn Mercedes Benz functionality to more than adequately address every one of my questions. Casey BMW has done well hiring both new sales personnel whom I personally recommend without any reservation. More
Wayne Heath was extremely helpful and really was working for us "The Customer" Had a little trouble with some DMV paperwork which made our time there last a little longer than needed. Overall had a "Great for us "The Customer" Had a little trouble with some DMV paperwork which made our time there last a little longer than needed. Overall had a "Great Experience" More
Mr.Collins very friendly and experience in his field and yes, i would recommended my family and friends to Mr.Rob Collins.In the future yes,i would want him to assist in my next purchase{vehicle}. yes, i would recommended my family and friends to Mr.Rob Collins.In the future yes,i would want him to assist in my next purchase{vehicle}. More
I live out of town and I was able to work with Joe and Lloyd to find the car I want. They spent countless hours working with me to be sure that I was satisfied all the way around. Definitely recommend Ca Lloyd to find the car I want. They spent countless hours working with me to be sure that I was satisfied all the way around. Definitely recommend Casey BMW. More
Duncan Sullivan was friendly and was very knowledgable about the car buying process. His attitude and low pressure tactics made us feel very comfortable. The dealership as a whole went out of the way to about the car buying process. His attitude and low pressure tactics made us feel very comfortable. The dealership as a whole went out of the way to assist us in registering our car in my home state. Financing was simple and painless. I spoke with other salesmen in the Casey Auto Group but none were as nice, knowledgable, and eager to help as those gentlmen at Casey BMW. Additionally, Mike Bullis (I hope I spell that correctly), a service manager at Casey BMW also went out of his way to assist us. Casey BMW is a great example of customer service that all dealerships should strive to match. More