
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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My experience today at Casey BMW was perfect. I am so My experience today at Casey BMW was perfect. I am so excited about driving my new car. Duncan was great in every way and I know he will be th My experience today at Casey BMW was perfect. I am so excited about driving my new car. Duncan was great in every way and I know he will be there for me should I have any problems or questions. More
Lloyd Lambert is a true professional. He was friendly, thorough, and made purchasing my second BMW a "painless" experience. Although he has only been with the company for a few months, his work ethic and thorough, and made purchasing my second BMW a "painless" experience. Although he has only been with the company for a few months, his work ethic and professionalism will take him far in the organization. Thank for a job well done! More
Good experience, easy to deal with and the sale went smoothly. I was shown all the features of the vehicle and Ryan followed up a few days later to see how things were going. I also was given a tour of smoothly. I was shown all the features of the vehicle and Ryan followed up a few days later to see how things were going. I also was given a tour of the dealership. More
We had a great (no pressure) car buying experience with Lloyd. We visited the store four times before our final purchase and each time learned something new about the 328i we purchased. Lloyd. We visited the store four times before our final purchase and each time learned something new about the 328i we purchased. More
My husband and I are first time purchasers of a BMW. Both Forrest and Wayne spent time with us answering our numerous questions and concerns. In fact we had not planned on purchasing a car that day but ended Forrest and Wayne spent time with us answering our numerous questions and concerns. In fact we had not planned on purchasing a car that day but ended up with a beautiful red M3. They both rate a 5 for excellent customer service from us! More
It was a pleasure working with Demetra and Lloyd. The teamwork that they presented in order to achieve EVERYTHING we were looking for, not to mention, saving us a trip to Maryland, was very much apprecia teamwork that they presented in order to achieve EVERYTHING we were looking for, not to mention, saving us a trip to Maryland, was very much appreciated. In most cases, you usually expect salesmen and saleswomen not to be able to produce and provide what they say doing the wooing process of the transaction, but this was completely different. Pricing, service, professionalism and delivery were all acheived at top level. Great team to work with. More
Lloyd Lambert, client advisor did an excellent job helping me purchase the exact car I wanted and with all the features I requested. Lloyd was very friendly, yet professional, which made me feel comfo helping me purchase the exact car I wanted and with all the features I requested. Lloyd was very friendly, yet professional, which made me feel comfortable during the process. My sales manager, Lloyd Howell also assisted in making the purchase of my new BMW a wonderful & pleasurable experience. More
My sales person was Demetra Marcotte. She was surprisingly attentive and anxious to serve me. There was no haggling involved in this purchase. I went in with a good idea of what I was willing t surprisingly attentive and anxious to serve me. There was no haggling involved in this purchase. I went in with a good idea of what I was willing to pay for my X1 and she made it happen. The car was a factory order and and arrived in a timely manner. Throughout the build process she kept me well-informed and all of my questions and concerns were answered to my satisfaction. When the time comes to buy another BMW I will return to Casey and ask for Demi! She just made the whole buying experience too easy...I'm spoiled now. More
Everyone we dealt with was very friendly, efficient and helpful. Did not feel pressured. Would definitely recommend this dealership. Traveled from Norfolk. Was well worth the trip. Thanks helpful. Did not feel pressured. Would definitely recommend this dealership. Traveled from Norfolk. Was well worth the trip. Thanks More
Dan, was excellent to work with. He possessed great customer service and listened to our needs and what we were looking for in our next car. I really want to thank the whole team Dan, Lloyd, Jay and Vi customer service and listened to our needs and what we were looking for in our next car. I really want to thank the whole team Dan, Lloyd, Jay and Victor for having a great smile on his face. All of this makes our experience a great one... More