
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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After purchasing my second BMW from Casey. I must say my last experience was very enjoyable. Joseph Hargrave assisted me with purchasing my second 3 series BMW. Jeseph paid close attention to my wants and n last experience was very enjoyable. Joseph Hargrave assisted me with purchasing my second 3 series BMW. Jeseph paid close attention to my wants and needs, assuring that the vehicle was equipped with what I was requesting of it. Joseph answered all my questions concerning the vehicle and returning my countless number of phone calls. Joseph assured that I was comfortable with the upgraded technology of the vehicle. Joseph Hargrave is extremely hard working, consistent, dedicated, detail oriented and reliable. It was a pleasure working with Joseph. 2 Thumbs up and a smile for Joseph. Thank you, Linda Roye More
I had a wonderful experience at Casey BMW. From the moment I walked in the door, my sales associate, Sammie Buckhannon, was friendly, helpful and the consummate professional. He made sure that I found moment I walked in the door, my sales associate, Sammie Buckhannon, was friendly, helpful and the consummate professional. He made sure that I found the right car and took my preferences into consideration when recommending vehicles. I also found that the entire staff of Casey BMW went out of their way to ensure I was satisfied with my buying experience, even after I had purchased my car. I would highly recommend Casey BMW to anyone who is interested in buying a new or used BMW! More
I live in Fredericksburg and was looking for a 2008 Lexus LS 460 L. I found one at Casey BMW and started a phone conversation with Demetra, went back and forth for a couple of days. She was exceptionally p LS 460 L. I found one at Casey BMW and started a phone conversation with Demetra, went back and forth for a couple of days. She was exceptionally pleasant and friendly and wanted to accommodate me if she could. Of course, since she was a sales person I was expecting that. I decided to drive down to see the car on my day off. She bent over backwards to take care of me. She was a newer sales woman but made a great effort. They also suggested I drive a BMW 750i L (2007). It was a very nice car, but I really liked the Lexus. We came to a very good compromise on the price and they also replaced the windshield which had a small crack in it. I was happy with our negotiation and it was not high pressured. They realized what I was willing to pay and I knew they needed to make a profit. Because the windshield needed to be replaced I could not take the car. A few days later Demetra wanted to drive the car up to me on her day off. It was pristine. She and the dealership went out of their way to do right by this deal. It was a pleasure to work with her, Jimme, Lloyd and the rest of the team at Casey BMW. More
Outstanding individual, truly devoted to assisting customers and satisfying their vehicle needs/request. I am definitely pleased with my purchase. Thank you Casey BMW, see you real soon! customers and satisfying their vehicle needs/request. I am definitely pleased with my purchase. Thank you Casey BMW, see you real soon! More
Dan was very helpful and always answered my questions. He checked with me after I got home with the car to make sure I understood how to use all the features. I feel confident that if I have questions in t checked with me after I got home with the car to make sure I understood how to use all the features. I feel confident that if I have questions in the future he will assist me or direct me to the right person . More
I was very pleased with the service I was given in purchasing my vehicle. The salesperson was friendly and kind. He answered all of my questions. I would recommend this dealership to other potential b purchasing my vehicle. The salesperson was friendly and kind. He answered all of my questions. I would recommend this dealership to other potential buyers. More
Salesman was very knowledgeable of the car we choose. Color of the car is very important to my wife as well as other features, He and the sales manager made it happen Thanks! Color of the car is very important to my wife as well as other features, He and the sales manager made it happen Thanks! More
I was looking for a quality used vehicle for my wife so I stopped by the lot to take a look at the used inventory not expecting to buy anything. That's when Mr. Buckhanon approached me. He was never pushy, stopped by the lot to take a look at the used inventory not expecting to buy anything. That's when Mr. Buckhanon approached me. He was never pushy, answered all of my questions and assured me if I were interested, I would be buying a quality used vehicle for my wife. I told him I had just bought a home and didn't think I would qualify for a loan under my terms. He assured me that they could work something out that would fit my budget. I must say, although, I didn't go there to buy a vehicle the next day my wife test drove and hours later was driving away with a beautiful 7-Series Beamer. I can't say enough about Sammie Buckhanon and his customer service before and after the sale. Thanks to Sammie and Lloyd, I will definitely be doing business with Casey BMW again. A very comfortable experience and I would not have expected anything less from BMW! LT LaMont Simmons US Navy More
i think they did a great job with helping me find the car i wanted. they were friendly with everything. they really tried to help get the best price that i was able to afford. i wanted. they were friendly with everything. they really tried to help get the best price that i was able to afford. More