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Casey BMW

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.9
1,872 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,872 reviews

February 06, 2025

Awesome. I am a Casey BMW customer for life. I mistakenly went to dodge and purchased a 2025 Charger. I came to BMW for my second vehicle the XM. Trying to le More

by jwilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emery Draughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julliana Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharonda Plummer
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February 06, 2025

Matthew was awesome, he responded to all my messages even though it’s weekend. I like how he is helpful. More

by rachelrangel_21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley, Scottinae Hatchett
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February 03, 2025

John and others we met at this dealership were easy to work with, responsive to our concerns, and pretty quick in getting our deal done and the car ready. More

by ed.pettersen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Charnecki
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January 31, 2025

Excellent service from the client advisor. He went overboard to get me the car of my dreams. More

by IZ3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Kennedy, Katelyn Newsome
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January 22, 2025

Great experience working with Alex Kennedy and the Casey BMW team! Alex was communicative and personable and we were able to get a great deal done quickly, and the car itself is beautiful and drives so well More

by abalian15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Kennedy
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Jan 24, 2025 -

Casey BMW responded

It sounds like you had an outstanding experience with Alex Kennedy and the Casey BMW team! Alex’s communication and personable approach clearly made the process smooth and enjoyable for you. Securing a great deal quickly on a beautiful car that drives well must feel incredibly rewarding. It’s fantastic to hear your enthusiasm for the experience and your plans to return when it’s time for your next vehicle. Thank you for sharing!

January 20, 2025

It was a very good experience! Everyone was helpful and nice. Thank you all very much! More

by coolbeans3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexxio Gonzalez
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Jan 20, 2025 -

Casey BMW responded

It sounds like you had a great experience! I'm glad everyone was helpful and made the process enjoyable for you. If there's anything else you'd like to share or need assistance with, feel free to let me know. 😊

January 20, 2025

Just purchased a 2025 BMW X2 from Casey BMW and the car is FABULOUS...but what really took my whole experience over the top was the great care and professionalism shown by Alex Kennedy--who even came in on More

by mtwynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Kennedy
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Jan 20, 2025 -

Casey BMW responded

Congratulations on your new 2025 BMW X2! It’s wonderful to hear how much you’re enjoying the car and that Alex Kennedy went above and beyond to make your experience exceptional. His dedication and professionalism truly shine through when he takes extra steps like coming in on his day off to assist you. It sounds like a top-notch experience all around! Enjoy every moment with your fabulous new BMW, and don’t hesitate to reach out if you need anything in the future. 🚗✨

January 18, 2025

Dealing with Matthew was a smooth and comfortable. He made my trade in a quick and easy experience. More

by bond2846
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley, John Charnecki
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Jan 20, 2025 -

Casey BMW responded

It sounds like Matthew provided outstanding service and made the trade-in process seamless for you! A smooth and comfortable experience is exactly what you’d hope for, and it’s great to hear he ensured everything was quick and hassle-free. If there’s anything else you’d like to share or need help with, feel free to let me know!

January 14, 2025

Joe Heartgrave is an experienced and wise man, made sure I got the right car for me at a reasonable price. And it required little on my part. He made sure I know about any visual issues I may have missed be More

by tmbmission
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Casey BMW responded

It sounds like you had an excellent experience with Joe Hargraves and the team at Casey BMW! It's great to hear that Joe took the time to ensure you found the perfect car at a reasonable price, all while keeping the process simple and stress-free. His attention to detail in pointing out any visual issues and ensuring the car was clean and ready demonstrates his commitment to providing exceptional service. The helpful and engaging nature of the entire staff further highlights Casey BMW as a great place to visit for your automotive needs. Thank you for sharing your positive experience!

Jan 14, 2025 -

tmbmission responded

You are welcome

January 11, 2025

Matthew is by far the best salesman I have ever worked with. He is both knowledgeable and passionate about BMW and his customers. We will buy all our future BMW’s from him. More

by primatepower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
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Jan 14, 2025 -

Casey BMW responded

It's wonderful to hear about your positive experience with Matthew at Casey BMW! His combination of knowledge, passion for BMW, and dedication to customer satisfaction clearly made a lasting impression. Having a trusted salesperson like Matthew can make all the difference in car-buying, and your commitment to purchasing all future BMWs from him speaks volumes about the quality of his service. Thank you for sharing your recommendation!

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