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Casey BMW
Newport News, VA
1,759 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,759 reviews
January 20, 2023
Mr Joseph Hargreaves Jr was our Advisor he helps us with no problem we came in to ask questions about trading in our car and came out with a new purchase that fixes right in our budget he was kind and very no problem we came in to ask questions about trading in our car and came out with a new purchase that fixes right in our budget he was kind and very patient Mr Joseph worked it all out so that we were satisfied with our purchase I will write him at five stars. Thank you for your services. More
by Carlinadrummond41
Employees Worked With
January 16, 2023
Calm, comfortable with outstanding service. Friendly attentive staff providing prompt service. Good atmosphere all around. Friendly attentive staff providing prompt service. Good atmosphere all around. More
by GH
Employees Worked With
January 14, 2023
He’s the man! An overall joy to be around. Calm cool and collected as well as helpful would recommend him any day An overall joy to be around. Calm cool and collected as well as helpful would recommend him any day More
by Hy
January 12, 2023
The staff is friendly, accommodating, and supportive which made an amazing experience and impression. Robin Gilmore followed up and took care of my every need. She is an amazing client advisor. Thank yo which made an amazing experience and impression. Robin Gilmore followed up and took care of my every need. She is an amazing client advisor. Thank you!! More
by Yasheka
January 11, 2023
I have been dealing with Casey BMW for a number of years and have always been treated well. and have always been treated well. More
by ralph.racioppi
January 09, 2023
Overall, I had a great experience. The entire staff was personable and helpful. I had a bit of a wait during pick-up and everyone from my salesperson (Robin), the manager, the receptio The entire staff was personable and helpful. I had a bit of a wait during pick-up and everyone from my salesperson (Robin), the manager, the receptionist, etc checked on me regularly to see if I had any needs or questions. More
by Jasmine.Lipford
January 05, 2023
The folks I interacted with at the Dealership were responsive and courteous. Demetrius Jr was helpful and worked closely with management to ensure his responses are in line with Casey’s management tea responsive and courteous. Demetrius Jr was helpful and worked closely with management to ensure his responses are in line with Casey’s management team. More
by Thomas
Employees Worked With
Amanda Martinez, Michael Mcleane, Demetrius Hall Jr
January 05, 2023
Joe was very helpful to us in finding our car. He was very patient throughout the car selection and made sure to explain all of the functions it had. Overall had a great experience with him being He was very patient throughout the car selection and made sure to explain all of the functions it had. Overall had a great experience with him being our salesperson! More
by veeva
Employees Worked With
January 02, 2023
Mr. Joe was a pleasure to work with from start to finish! He found the car of my dreams and made sure it was equipped with everything I wanted! He made the buying process easy, fast, and fun! I was a Mercede He found the car of my dreams and made sure it was equipped with everything I wanted! He made the buying process easy, fast, and fun! I was a Mercedes’ girl but his salesmanship, communication, and knowledge, alongside the beautiful car, quickly made me apart of the BMW family! Thank you Mr. Joe! If you’re looking for great service, personality, and efficiency, please go to Casey BMW and ask for Mr. Joe Hargraves! Signed a New, Happy BMW owner! More
by Taneishagayles
Employees Worked With
January 02, 2023
Picked up my car for the 4th time, same light still on. Was pretty much told that none of their technicians are good enough to figure it out after I already dropped 3k Was pretty much told that none of their technicians are good enough to figure it out after I already dropped 3k More
by smf2423
