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Casey BMW
Newport News, VA
1,815 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,815 reviews
June 12, 2022
We have always enjoyed the professionalism and customer service of A.J,, but highly disappointed in management. I purchased a demo vehicle (as a new vehicle); it had about 4000 mi on it. I went to bring m service of A.J,, but highly disappointed in management. I purchased a demo vehicle (as a new vehicle); it had about 4000 mi on it. I went to bring my car in for servicing this week and was informed none of the service was covered (36000 mi/36 months). Since I have only driven the car about 34000 mi and have owned it for 30 months, I was shocked that purchasing this vehicle as a “new car” wasn’t honored at all. I fully expected better treatment and goodwill and up-front disclosure that is only receive a 36 M0/32000 mi warranty. More
by WJM
June 10, 2022
Leaving a second review to note that our salesperson Matt was nothing short of amazing! He was very patient, kind, and knowledgeable. He was quick to respond and worked with our schedule. Your kindness is ex was nothing short of amazing! He was very patient, kind, and knowledgeable. He was quick to respond and worked with our schedule. Your kindness is extremely appreciated, Matt! More
by Kayellwil
Employees Worked With
June 10, 2022
Experience was wonderful! Michael was pleasant and efficient! He made buying a car a great experience! Michael was pleasant and efficient! He made buying a car a great experience! More
by Sue
June 09, 2022
I have used Jason S (My Service Advisor) and Adam C(My BMW Mechanic) for years and wouldn't trust my little fleet of BMWs with anyone else! They are top notch! A++ BMW Mechanic) for years and wouldn't trust my little fleet of BMWs with anyone else! They are top notch! A++ More
by cmw2738
Employees Worked With
Adam C, Jason Stamer
June 08, 2022
Demetrius did a fantastic job! Great customer service! I had a bad experience from another dealership. Wanted to try another one and met Demetrius which changed our experience very Great customer service! I had a bad experience from another dealership. Wanted to try another one and met Demetrius which changed our experience very through with explaining the vehicle. You have a great employee!! Thank you Demetrius !!! More
by hayandjay3
