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Casey BMW
Newport News, VA
1,751 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,751 reviews
October 02, 2020
Kellen was Fantastic! He made the process easy - Very professional! Knows the product - quickly finds out details when necessary - greatly appreciated. Thank You! Lloyd is the absolute BEST! Won’t go professional! Knows the product - quickly finds out details when necessary - greatly appreciated. Thank You! Lloyd is the absolute BEST! Won’t go anywhere else for our BMW needs! More
by Kevdihunt
September 30, 2020
Joe is a class act...this is the second BMW we've bought from him. Joe is very knowledgeable and his focus was on what was important to us. from him. Joe is very knowledgeable and his focus was on what was important to us. More
by tkryan
Employees Worked With
September 30, 2020
Joe was an awesome salesman, very knowledgable about the BMW I chose to purchase! I will definitely send any of my friends that are looking for a BMW to Joe! BMW I chose to purchase! I will definitely send any of my friends that are looking for a BMW to Joe! More
by Misty G.
Employees Worked With
September 26, 2020
Let’s start with the pros. Not sure where to begin other than this was now the 2nd BMW dealer I interacted with before feeling comfortable with proceeding. One thing that will always stick w/me about this d than this was now the 2nd BMW dealer I interacted with before feeling comfortable with proceeding. One thing that will always stick w/me about this dude is his mild mannered confidence. Kellan wasn’t pushy and didn’t treat me like I was shopping for the best rate or not serious. I can’t recall in the past having such a pleasant experience at a dealer. Oh and might I add this initiated over the phone. All I had to do is drop off the old, light paperwork and pick up my new car! The time spent at the dealer was longer than expected but doable. May the Lord continue to bless you more and more! Thank you for time and representing Casey BMW well. I will be back for another purchase. More
by KayEmm
Employees Worked With
September 25, 2020
Chris Culp and his crew were friendly and very professional. Excellent job with taking care of my 2018 series 2. Appointment was on time. Wait period was as he had stated when I checked in. Will r professional. Excellent job with taking care of my 2018 series 2. Appointment was on time. Wait period was as he had stated when I checked in. Will return. More
by currddes
Employees Worked With
September 21, 2020
Don is easy going, very helpful, and goes out of his way to communicate effectively and efficiently. He has been taking care of us for years, highly recommend. to communicate effectively and efficiently. He has been taking care of us for years, highly recommend. More
by Aleksandra Soldo
Employees Worked With
Donald Morrow
September 20, 2020
Exceptional experience ! Must go check it out ! I was able to get an appointment which expedited my experience . Everything is clean and safe for what is going on in the world . Worth going to a place th able to get an appointment which expedited my experience . Everything is clean and safe for what is going on in the world . Worth going to a place that treats your car like theirs . More
by Melissa
Employees Worked With
Jimmy Jones
September 20, 2020
In the 4.5 years I’ve had my BMW, I’ve never had a service advisor take care of me they was AJ Phillips did. AJ displayed excellent customer service, mannerisms, listened to what I actually had to say service advisor take care of me they was AJ Phillips did. AJ displayed excellent customer service, mannerisms, listened to what I actually had to say and took care of all my needs. even when my car was finished and I noticed that my floors mats were still dirty after the complimentary car wash, he took the car back and had it corrected immediately. I will be going to him at Casey from now on! More
by Datjrzychic
Employees Worked With
A.J. Phillips
September 19, 2020
Was well taking care of from start to finish; saw what i wanted and made and offer with no real haggling, pretty straight forward groups of guys. Got my vehicle detailed and a full tank of gas on the house wanted and made and offer with no real haggling, pretty straight forward groups of guys. Got my vehicle detailed and a full tank of gas on the house would def recommend Casey bmw for all your vehicle needs. More
by Lexus350
Employees Worked With
September 19, 2020
The staff was very welcoming and accommodating, particularly Jon Garcia, the sales representative. My only complaint is with BMW and its owners manual. Very poorly prepared and very disappointing particularly Jon Garcia, the sales representative. My only complaint is with BMW and its owners manual. Very poorly prepared and very disappointing. More
by spedhd
Employees Worked With
