
Casey Chevrolet
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Maria was awesome. I never thought that I would be giving this place a 5 star rating. She was friendly, professionally and knowledgeable. I am rebuilding my credit and was still able to get something. giving this place a 5 star rating. She was friendly, professionally and knowledgeable. I am rebuilding my credit and was still able to get something. More
Great Salesperson really helpful don't mind us ask questions she explained what we were buying in detail serve us in a Spirit of Excellence questions she explained what we were buying in detail serve us in a Spirit of Excellence More
The dealership was very professional and the customer service was amazing and I LOVE MY NEW CAR. Thank you so much service was amazing and I LOVE MY NEW CAR. Thank you so much More
Excellent service I am very satisfied with the business of sale we come bck again of sale we come bck again More
I LOVE my truck!!!! its a 2020 Silverado that Maria sold to me. I could take my kids anywhere with it! to me. I could take my kids anywhere with it! More
My family was riding on a Saturday afternoon and happened to ride by Casey Chevrolet. We were starting to look, since our car was 16 years old. I was impressed that the sales lady, who was already in her car to ride by Casey Chevrolet. We were starting to look, since our car was 16 years old. I was impressed that the sales lady, who was already in her car to leave for the day, stopped and was willing to show the cars and provide info. Maria White was friendly, patient, and eager to help us even after quitting time. She gave us her business card and discussed what time to meet the next day and we did! She was polite, courteous, and very knowledgeable! No need to go anywhere else! If you are looking for a car, stop at Casey Chevrolet and go to the round building on the corner. Ask for Maria White! I highly recommend her and she should be salesperson of the year! I would give her 10 stars!! More
Maria White was an amazing salesperson. She greeted me as I was pulling into the lot, and she was standing on the other side of the store when I parked. I test drove my car, and Maria spoke about all of its I was pulling into the lot, and she was standing on the other side of the store when I parked. I test drove my car, and Maria spoke about all of its features. Maria dealt with two customers simultaneously as someone came to pick up their car while I was filling out papers to purchase mine. She handle both of us with care. More
Maria White provided excellent customer service! She stayed in constant communication and went above and beyond by even texting with a status on her day off! What dedication!! She was very positive, pat stayed in constant communication and went above and beyond by even texting with a status on her day off! What dedication!! She was very positive, patient and very knowledgeable! I highly recommend contacting Maria if you are looking for a vehicle of any kind!! More
I couldn’t have a better experience. The service personnel got me in, got me out in record time! personnel got me in, got me out in record time! More
I purchased a 2015 Ford Explorer from Maria exactly 1 year later I’m driving on the parkway in Va beach and the steering wheel locked up while I was driving. I was unable to turn at all… almost caused a year later I’m driving on the parkway in Va beach and the steering wheel locked up while I was driving. I was unable to turn at all… almost caused a really big crash. I manage to pull off the road safely. Tried to get my car towed it took 4 different tow trucks because no one could believe my steering wheel was that locked you could not move it one centimeter. Got my truck to Casey for them to tell me the parts are not covered and they can’t tell me what’s wrong with it. Meanwhile they refused to even look at the vehicle. I spoke with the manager of the service department who was the most unprofessional unpleasant person I have ever dealt with. He was rude and basically inconsiderate of what just happened to me in a vehicle that I purchased from you. Zero was done to assist me. Got my truck towed to ford this was June 8 2021 it is now September 13 and my truck is now complete 4 months later. Also Casey refused to give me a loaner car. I eventually got a loaner from my bank.. I do want to say every single human I dealt with at Casey had poor customer service. It cost nothing to show empathy. I am truly disgusted with the way I was treated. I have free state inspections and free oil change and I am thinking of just going somewhere else and paying out of pocket. 0 stars WOULD NOT RECOMMEND!!!!!!!!!!!!!!!!!!!! More