Casey Chevrolet

Jamie Reeves is a amazing person. She did well at helping my daughter get her Preowned Traverse. She had all paperwork ready for us when we came up, which made the process smooth. Look for her if your in the my daughter get her Preowned Traverse. She had all paperwork ready for us when we came up, which made the process smooth. Look for her if your in the market More

I am very pleased with the service I received from Jaimie. Not only did she get me in a car that works best for me; she also went above and beyond to explain every process. She answered all of my ques Jaimie. Not only did she get me in a car that works best for me; she also went above and beyond to explain every process. She answered all of my questions and explained them well enough for me to be comfortable with my purchase. If you’re looking to purchase a car contact Jamie! She is the best! And I appreciate her level of customer service provided. More

It truly grieves me to leave this review but I would be remiss if I did not say anything concerning this situation. First and Foremost, the sales department is the absolute best. I have purchased three veh remiss if I did not say anything concerning this situation. First and Foremost, the sales department is the absolute best. I have purchased three vehicles from Casey and an additional vehicle for my sister. Travis Battles and Gerald are an outstanding team on the sales side but this review is about the service side. On or around April 7, 2021, I dropped off my beautiful 2019 Chevy Express Conversion Van at Casey Chevrolet to get a few things repaired on it. Initially, Casey Offered me this Suburban as a loaner vehicle. This vehicle was just beat up. The eventually switched me out to a newer loaner but to be even offered such a vehicle with so many issues after spending over $200k at this dealership is ridiculous. Back to the van, Because it's a conversion Van, I figured it would take some additional time to get repair. Once a week, I would call to check on things and I would not get an immediate response. After two weeks, I got an update that they were waiting for the conversion company to either approve the repair or send someone out to repair the van. On 30 April 2021, I was in the Newport News Area so I happened to stop by the dealership to check on my van. I drive to the back of the service department and my van is covered with an 1/8 of an inch of pollen due to no one touching my van. I drive around to the front and talk to a different advisor than the one I was assigned and was briefed: "I'm sorry but no work was done to your van at all". Of course, I was beyond pissed. My van sat there for over 21 days and nothing was done to it. So I called Explorer, the conversion company that converted the van to ask about an authorization. The service advisor told me, "No one but you has called about your van or any repairs." So it appears that nothing was done to my van, yet it had an additional 200+ miles on my van. Though I have purchased many vehicles from Casey, I just can't believe the horrible things that took place with my van while it was in your care. #lossofconfidence #lossoftrust #insulted #unsatisfactory More

Maria was very professional and knew what she was talking about. She made sure we had everything that we asked for in buying a car. about. She made sure we had everything that we asked for in buying a car. More

Jamie was amazing when helping me find the perfect vehicle. Not only did she make the whole process easy but she was so patient with my kids who came with us. She was great!!!! vehicle. Not only did she make the whole process easy but she was so patient with my kids who came with us. She was great!!!! More

She was amazing and fast. She had all my paperwork ready for me when I can back. Se got me the truck I wanted and was upfront and honest. I appreciate that. If your in the market look her up for me when I can back. Se got me the truck I wanted and was upfront and honest. I appreciate that. If your in the market look her up More

Maria was great everything, She made me happy and I love my New car. Thanks you for everything Casey is the best if you are looking for a car go see Maria white at Casey Chevy. my New car. Thanks you for everything Casey is the best if you are looking for a car go see Maria white at Casey Chevy. More

She was very helpful and found us exactly what we needed. Very knowledgeable and friendly. I would 100% recommend Jamie R. to anyone I know. Very knowledgeable and friendly. I would 100% recommend Jamie R. to anyone I know. More

Jamie was an absolute joy. She was so kind and explained everything I needed to know in a very easy to understand way. She made the entire buying process simple and helped release me of all my anxiety surro everything I needed to know in a very easy to understand way. She made the entire buying process simple and helped release me of all my anxiety surrounding buying a car. I would highly recommend her to anyone who is a first time buyer or fully experienced. More

Went above and beyond when I was having severe issues with credit and Maria Wilkie really we’re very enjoyable people and helped us the most and made service and sales fun! with credit and Maria Wilkie really we’re very enjoyable people and helped us the most and made service and sales fun! More