
Casey Chevrolet
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Best car ever! I didn't really need a new car but Barry was so helpful and even though he did not have the exact car that I wanted, he made sure he got it for me. I didn't really need a new car but Barry was so helpful and even though he did not have the exact car that I wanted, he made sure he got it for me. More
Best customer service .. I love my Car I had a great exp with Michele . She was very knowledgeable of the vehicle i purchased. She informed us of the Casey carefree warranty which had us so I had a great exp with Michele . She was very knowledgeable of the vehicle i purchased. She informed us of the Casey carefree warranty which had us sold! Thanks for everything Michelle. More
Trade in - Purchase New Vehicle Professional, genuine and honest. The honesty sold me! Had selected my vehicle and last minute it was discovered that this new vehicle had been damage Professional, genuine and honest. The honesty sold me! Had selected my vehicle and last minute it was discovered that this new vehicle had been damaged in shipping/transit. Yes this brand new 2018 Camaro had had almost 4000.00 with of damage. Yes, it looked great and to the untrained eye you’d never know. While we all know many unethical places would of brushed it off to gain a sale with the mindset of what she don’t know won’t hurt. Had I not been told and found out later, it wouldn’t of been pretty. With the price of new cars, if there’s damage, let me be the one to put it there. I worked with Craig and Nate and they immediately went to work to find me an identical replacement. In a sales driven world, its often hard to find sales people who put customer needs first over their personal sales gain. My wants and needs were met with respect and exceeded my expectations! More
Happy honda camper I was shopping for a gmc.acadia or honda pilot. The pilot was my 1st choice and the lot I stopped in didn't have either. I meet Donald d. King in the I was shopping for a gmc.acadia or honda pilot. The pilot was my 1st choice and the lot I stopped in didn't have either. I meet Donald d. King in the lot and we walked and he listened to what I was looking for and he didn't have one at his location. He shopped his other Casey lots and found a pilot that had been reduced and was 2015 ,3 years newer than I was looking at. He took us to that dealer lot and handed me the keys and said see you back at 1st lot when you get there. I had a budget I was staying in and This pilot had almost everything I wanted with the benefit of being just 2 years old. This pilot was listed as a great deal by the internet sites and based on other dealers I had to agree. They gave me a very fair trade and found a financing rate better than my bank. Donald King was great and his sales manager worked to make the deal happen. I can say I would recommend this Casey group to anyone looking to buy or trade a vehicle. They are straight up about everything ,no lies, no B.S.,no bate and switching.For me this was a great transparent deal. This dealership and it's employees for me were honest , clear, and delivered on what they said. I drove away happy satisfied , NO BUYERS REMORSE HERE. More
Amazing experience!! My service advisor today was Jeff Amos. He was nice and professional my entire visit. He reassured me during my wait that they would find out what the My service advisor today was Jeff Amos. He was nice and professional my entire visit. He reassured me during my wait that they would find out what the issue was. He did some research to see if my issues would be covered under the GM warranty! He saved me bundles!! Thank you Jeff for an amazing visit! The entire staff was a pleasure to be around! ?????????? Service all around More
Wonderful service and staff We arrived on a Sunday and Juan Velez greeted us very respectfully and polite. He was not pushy at all trying to make us decide on a vehicle like oth We arrived on a Sunday and Juan Velez greeted us very respectfully and polite. He was not pushy at all trying to make us decide on a vehicle like other places we have visited. It was between a Chevrolet Equinox and GMC Terrian and he gave us plenty of time to look at both before deciding which one I liked better myself. However we did not buy on Sunday. On Monday we rode to other dealerships and looked what was available and after many other places I decided I wanted the GMC Terrian. The main reason I choose Casey Chevolet is that is where the vehicle I wanted was at this location. However the reason we came back and purchased the GMC Terrian from Casey Chevolet was because how good we were treated by Juan Velez. He was very polite, understanding, fair and patient during this purchase with us. I have already told others about this dealership and the experience and recommended if they are in need of a purchase that is the place to visit first. More
Excellent service! Service was quick and excellent as always. Thanks so much Perry Phillips for taking the time to explain the work that was done and getting me in and o Service was quick and excellent as always. Thanks so much Perry Phillips for taking the time to explain the work that was done and getting me in and out as quick as possible. More
Awesome person Really have to say Mr. Sean Glass was awesome very friendly and really liked that he explained things to me which being a women I feel when u have car Really have to say Mr. Sean Glass was awesome very friendly and really liked that he explained things to me which being a women I feel when u have car trouble sometimes you can be taken advantage of or feel lost cause you don't know what in the world they talking about mechanic wise. Have to really thank the gentlemen who took me to his office he too was friendly and welcoming. Glad I made the choice to come back for my second automobile from you guys. Will be sending someone your way soon who is in the market for a new car as a graduation gift... thanks for your awesome customer service!!!!!! More
WORST EMPLOYEE EVER!!! This guy is the rudest service man i ever dealt with he spoke to me very rude cussing and such and he told me what he wanted to tell me and walked of This guy is the rudest service man i ever dealt with he spoke to me very rude cussing and such and he told me what he wanted to tell me and walked of with a fit he refused to look at my vehicle even though I had 2 warranties on my vehicle I wouldn't recommend a animal to deal with him because he is that rude More
Nathan has a great vibe about him. Nathan has a great vibe and energy about him and it was a pleasure to purchase from Casey Chevrolet because of him. Thank you for everything. Nathan has a great vibe and energy about him and it was a pleasure to purchase from Casey Chevrolet because of him. Thank you for everything. More