Casey Chevrolet
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 AM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Casey customers for life After going to four other Chevrolet dealers in the area my family and I recently purchased a vehicle from Pete Pappas at Casey Chevrolet and couldn't After going to four other Chevrolet dealers in the area my family and I recently purchased a vehicle from Pete Pappas at Casey Chevrolet and couldn't be happier. Pete was professional, courteous and went above and beyond to answer our questions and help us explore options. From the beginning he worked with us to ensure we got the best deal and the vehicle we wanted, I couldn't have asked for a better experience. We were met with the same positive attitude/customer focus by every Casey Chevrolet team member (Craig, Travis, and Dana) we encountered during our sale. A low stress no hassle situation. We will never buy a vehicle from anywhere else, thanks again. More
Very knowledgeable very patient neatly dressed I would recommend Maada to anyone he is very knowledgeable very patient neatly dressed he knows what he's talking about very upbeat never a dull momen I would recommend Maada to anyone he is very knowledgeable very patient neatly dressed he knows what he's talking about very upbeat never a dull moment if I could give him a thousand stars I would also a great smile :) More
Service Mark Richie in service is always so very helpful & honest. He really goes above & beyond to help & make sure the customer is happy! We wish there were Mark Richie in service is always so very helpful & honest. He really goes above & beyond to help & make sure the customer is happy! We wish there were more people like him! More
Service - Appointments are Pointless I am STILL sitting here waiting for my reinspection. I had a 745am appointment and it is now 942. Perry told me 20 minutes. I simply need my license p I am STILL sitting here waiting for my reinspection. I had a 745am appointment and it is now 942. Perry told me 20 minutes. I simply need my license plate light bulbs reinspected. I had to go ask someone what was taking so long and was told my tech from yesterday was busy so they passed it to another tech or person (Bill Nettles). I asked Bill should I go sit back in the waiting area. All he could say was I guess so. What kind of an answer is that? Can I get a timeframe please? Why did I have to go ask for this information? How hard is it to reinspect light bulbs? I am very disappointed and displeased. We have given this dealership another chance after being disappointed previously. This is ridiculous. I have to go get ready for work. Can someone tell me why you all cannot get it together? There were only three people waiting when I got here this morning. More
Great Experience I had a great experience with Pete Pappas. He knew what I needed and was able to get it right away. I would recommend him to anyone looking for a car. I had a great experience with Pete Pappas. He knew what I needed and was able to get it right away. I would recommend him to anyone looking for a car. Thank you, Pete! More
Hassle Free Experience The salesman (Jesse) knew what I wanted and how much I was looking to pay. He absolutely surpassed all my expectations with how fast we came to an agr The salesman (Jesse) knew what I wanted and how much I was looking to pay. He absolutely surpassed all my expectations with how fast we came to an agreement. I will definitely return for my next vehicle purchase. More
Purchased 2010 Chrysler 300-Series from Pete Pappas, Salesma I had a wonderful experience with Pete Pappas, salesman and the staff at Casey Chevrolet. He did not rush me in making my decision and was so patient I had a wonderful experience with Pete Pappas, salesman and the staff at Casey Chevrolet. He did not rush me in making my decision and was so patient and helpful in showing me vehicles that would interest me. He even showed me the car that I purchased at a different Casey lot. He went out of his way to make my car-buying experience a memorable and productive one. I will definitely share with my friends about what a professional and accomodating guy that Pete is! Thanks to all that played a part in my purchase! More
Daughter's First Car Thank you Ross for making Courtney so very happy today!! Your outstanding customer service and negotiation skills delivered the car she wanted at jus Thank you Ross for making Courtney so very happy today!! Your outstanding customer service and negotiation skills delivered the car she wanted at just the right price! More
Excellent service! Jeff, my Service Advisor was great in addressing the safety recall on my 2015 Silverado quickly. Will, the Service Technician, did the service. He was Jeff, my Service Advisor was great in addressing the safety recall on my 2015 Silverado quickly. Will, the Service Technician, did the service. He was knowledgeable and answered any question about the work that was asked. They both are very valuable employees to this dealership's service department. More
Impeccable Customer Service Jonelle is the epitome of customer service! She always gives service with a smile. She is very knowledgeable and friendly. She takes care of her cu Jonelle is the epitome of customer service! She always gives service with a smile. She is very knowledgeable and friendly. She takes care of her customers and treats them like they matter. I was reluctant to have my vehicle serviced at Casey due to some negative reviews however in speaking with Jonelle and having her reassure me that my vehicle would be serviced by the best techs in the industry, I will not take my vehicle anywhere else! Jonelle deserves an award! I felt customer service was dead until I interacted with Jonelle! More