
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,527 reviews
Great service Charles gave me greaat service in purchasing my new car. He was very knowable and interested in meeting my needs not the dealerships. I quickly realiz Charles gave me greaat service in purchasing my new car. He was very knowable and interested in meeting my needs not the dealerships. I quickly realized he was concerned that I get the car that I wanted. A pleasurable experience. More
Great and informative Great service wonderful manner!! Badara Sow!! Great informative dealer!!! The entire dealership was user friendly and willing to answer questions!!!I Great service wonderful manner!! Badara Sow!! Great informative dealer!!! The entire dealership was user friendly and willing to answer questions!!!I would recommend this dealership to others!! More
Fabled Service:Twice Four years ago, we had our first positive experience purchasing a car thru Casey Kia. We purchased a 2013 Kia Optima at that time, and Brandon Thomps Four years ago, we had our first positive experience purchasing a car thru Casey Kia. We purchased a 2013 Kia Optima at that time, and Brandon Thompson was our salesperson. He had great knowledge for the vehicle and took great care to not only get us a fair price on our car but created such a positive experience for us that our whole family often told many others they should visit Brandon at Casey Kia as well. When my car was totaled during a recent accident, not only was I certain that I wanted another Kia Optima due to its safety features, I knew exactly where I wanted to purchase it. When we visited the Casey Kia dealership soon after the accident, we were impressed with both Rodger Peebles and Brandon Thompson who presented as a wonderful team to educate us on the new Optima features. I was impressed how Rodger looked after his colleague, Brandon Thompson, to protect his interest as the requested sales associate while Brandon was away on dinner break. I can tell you that everyone at the dealership gave us STAR QUALITY service at Casey Kia on this 2nd experience. From the welcoming smile of General Manager, Roberto Dial, as we entered the dealership to the closing smiles of Brandon Thompson and Steve Jernigan, F & I Manager, who made certain we walked away with our 2nd Kia at a fair price. We could not have been more pleased with yet another great experience at Casey Kia. I can tell you that I know Casey Kia delivers fabled service not only by way of my experience that I have shared and will continue to share, but a neighbor of mine soon after my accident, had suggested I visit Casey Kia as well. Obviously, it is no secret, Casey Kia does it best!!! I highly recommend this team of positive professionals and know I will be a returning client of Brandon Thompson's when I am again in the market for a new vehicle. The Rosses More
Purchase of new car Charles was very helpful and on top of everything he made me feel like I was at home and explain everything so that I understood it he's a very good Charles was very helpful and on top of everything he made me feel like I was at home and explain everything so that I understood it he's a very good salesman one of the best I have met he explains everything and really shows all you need to know about your new car More
Purchase of second vehicle from Charles Charles is the best salesman I've ever met he is very helpful and I'm top of everything and always puts the customer first I would recommend anybody t Charles is the best salesman I've ever met he is very helpful and I'm top of everything and always puts the customer first I would recommend anybody to buy a car from him that I know he is very knowledgeable about the vehicles and have two answers all questions probably More
Great First Time Buyer Experience!! As a younger person, I was really nervous about purchasing a car from a dealership but I had no problem working with Charles and his crew to get a pri As a younger person, I was really nervous about purchasing a car from a dealership but I had no problem working with Charles and his crew to get a price for my dream car. Charles knew everything about the car, which is amazing. As a first time buyer, I felt no pressure into buying a car and overall would recommend anyone to purchase their next car at Casey Kia, especially through Charles. Overall, wonderful experience!!! More
ROB IS THE BEST Rob worked with me to make sure I stayed within my service budget for the day. He kept me informed of my vehicles progress and let me know what exactl Rob worked with me to make sure I stayed within my service budget for the day. He kept me informed of my vehicles progress and let me know what exactly I need to have done that day and what could wait. He gave me advice on my options and made things clear and understandable. His level of customer service was truly impeccable! More
Great Experience Thanks to Rob! Rob is incredibly helpful and great to work with. He kept me informed on the progress of the work and provided superb service. I couldn't be more sati Rob is incredibly helpful and great to work with. He kept me informed on the progress of the work and provided superb service. I couldn't be more satisfied with the experience I had at Casey Kia. I will certainly return to Casey Kia for future service! More
Never give up! When you think your not able, never give up. I was extended the utmost respect and courtesy at today's appointment. Mr. Archer was Very patient with m When you think your not able, never give up. I was extended the utmost respect and courtesy at today's appointment. Mr. Archer was Very patient with me and to the best of his ability never gave up on satisfying my needs and budget, with the best possible vehicle. Thank you Mr. Archer for your superior customer service going above and beyond and never giving up on me! I would most definitely recommend my friends and family. More
Service Great service as always just came in for an oil change and saw an old fellow employee. Thanks so much rob! Great to see you Great service as always just came in for an oil change and saw an old fellow employee. Thanks so much rob! Great to see you More