
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Great experience I would highly recommend Charles Archer as a saleman if your in the market of purchasing a new or used vehicle. He defienltly went above and beyond to I would highly recommend Charles Archer as a saleman if your in the market of purchasing a new or used vehicle. He defienltly went above and beyond to meet my needs. He is amazing at what he does very professional and he take his time. Not your typical salesman at all. The time I spent here at the delarship with him I'm certain he has passion for what he does. I would go through the experience today all over again. I'm very grateful for his service. More
My Recent Car Experience/Purchase This review is mainly in reference to the Awesome Car Salesman, Brandon Thompson. Although this was not my first interaction with Brandon this was my This review is mainly in reference to the Awesome Car Salesman, Brandon Thompson. Although this was not my first interaction with Brandon this was my first purchase with him. My daughter purchased a car from him and 2013 & BC of that experience it was no question why I returned to the dealership to have him as my sales Rep. Brandon is consistently professional, no hassle, no pressure, gregarious, patient and ensures your satisfied with your selection prior to any negotiations. He is family oriented and an excellent representation of the company. Brandon should be recognized for his work ethics and professionalism. And on top of it all I am extremely satisfied with my first ever Kia purchase. Not sure I would've ever considered Kia if it wasn't for my experience 3 years ago or if Brandon wasn't the sales Rep! Thanks for Everything Brandon! Also a Big Thanks to the Finance Manager that worked behind the scenes ~ More
Stress free He was very knowledgeable and easygoing and made my experience excellent I would be see him in the future for my car buying need and referencing anyon He was very knowledgeable and easygoing and made my experience excellent I would be see him in the future for my car buying need and referencing anyone I know that is in need of a car to him as well More
Awesome Customer Service ! Charles Archer was really helpful And very thorough about everything. His work speaks for it's self. And I will definitely recommend people to him . Charles Archer was really helpful And very thorough about everything. His work speaks for it's self. And I will definitely recommend people to him . More
Just lookin for a SUV Welling to work with you and will take all the time to help you get what you looking for . Listen to your want and needs and give you just that. Welling to work with you and will take all the time to help you get what you looking for . Listen to your want and needs and give you just that. More
Excellent customer service and knowledge of all products I would definitely recommend this dealership. They assisted me with my questions and gave me helpful tips about my vehicle. Definitely coming back soo I would definitely recommend this dealership. They assisted me with my questions and gave me helpful tips about my vehicle. Definitely coming back soon to buy a vehicle. More
HE IN THE RIGHT PROFESSION LOL HASSAN IZ THAT GUY! HE GOT A DECENT LEVEL OF STERN PROFESSIONALISM W/ THE RIGHT AMOUNT OF HUMOR TO SOLIDIFY THE DEAL! IM GLAD I GAVE HIM MY BUSINESS A HASSAN IZ THAT GUY! HE GOT A DECENT LEVEL OF STERN PROFESSIONALISM W/ THE RIGHT AMOUNT OF HUMOR TO SOLIDIFY THE DEAL! IM GLAD I GAVE HIM MY BUSINESS AN TOOK IT BACK JUST LIKE OLD TIMES. I FELT I MADE A GOOD DECISION. More
Buy from Casey Kia Best car buying experience I've ever had. I would definitely recommend and buy from them again. Hassan Thomas was very helpful. Thanks Casey Kia Best car buying experience I've ever had. I would definitely recommend and buy from them again. Hassan Thomas was very helpful. Thanks Casey Kia More
Great service and very helpful!! They all went out of their way to help me when I needed it! I would definitely recommend! They all were very friendly and service and very helpful!! They all went out of their way to help me when I needed it! I would definitely recommend! They all were very friendly and patient! More
Great Service Mrs. Katie Gilbert is always such an endearing person. Every time that I go for whatever service she sees and greets me with a smile. One time I came Mrs. Katie Gilbert is always such an endearing person. Every time that I go for whatever service she sees and greets me with a smile. One time I came in and there were babies crying and havoc everywhere and it even looked like she was the only rep available but she didn't seem stressed out and she didn't use those circumstances to be rude like so many people do today. Customer service is fleeting in this world but it seems to be wrapped up within Katie every day. Thank you for your service Katie I look forward to coming back for more of my Kia needs! More