
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Exceptional Experience We just bought a Kia Sorento from Casey. The sales team we dealt with was Brandon Thomson, Charles Archer and James Burley. Our demands for a specif We just bought a Kia Sorento from Casey. The sales team we dealt with was Brandon Thomson, Charles Archer and James Burley. Our demands for a specific car were high; the specific car we wanted was hard to find. James worked very hard to locate and acquire it. Brandon provided a variety of models for me to test drive and was great company. Charles was, in my opinion, the consummate salesman; a delight to work with. He did a lot of hand holding during the acquisition process, was infinitely patient with us and proved by his actions and behavior that he was clearly there to help and make us happy. He succeeded. Steve M. More
Looking at cars Ronald is a great salesman, he's a valuable asset on relating to the younger generation. Also he does everything he can to get you a deal. Thanks Rona Ronald is a great salesman, he's a valuable asset on relating to the younger generation. Also he does everything he can to get you a deal. Thanks Ronald. More
Great Experience Was not expecting to purchase a car today, but the price was right. The salesman listened to my needs. He was very accommodating. Would come to this d Was not expecting to purchase a car today, but the price was right. The salesman listened to my needs. He was very accommodating. Would come to this dealer again. More
Service was excellent The service at this location was excellent. Everyone was very helpful and understanding. They took me in and looked at my case personally, trying to g The service at this location was excellent. Everyone was very helpful and understanding. They took me in and looked at my case personally, trying to give me the most advice, guidance, and help. Charles was very helpful in getting us all the information i needed. Would recommend and will definitely go back. More
Best service I've ever had! I had Charles Archer as a salesman and he was absolutely amazing at his job. He treated me with respect at all times, he worked with me in any way he I had Charles Archer as a salesman and he was absolutely amazing at his job. He treated me with respect at all times, he worked with me in any way he could and in the end he even gave me a ride home so I didn't have to walk in the freezing cold! 10 out of 10 would most definitely recommend! I will be letting any friends or people looking for cars and perfect service know about him and this company. Thank you!!!! More
BEST CUSTOMER SERVICE!!! I have always recieved excellent service at Casey Kia. I drive about 20 miles from Virginia Beach for oil changes and car updates, for them to do it. I have always recieved excellent service at Casey Kia. I drive about 20 miles from Virginia Beach for oil changes and car updates, for them to do it. Today's service was especially wonderful. Scheduled my appointment online; which is awesome by the way, super easy! During the inspection, Robert told me I needed my marker bulbs replaced. Since it's the holiday season I told him I'd have to wait on those; I'm a bit tight on money. He smiled and said no worries! About 20 minutes later he comes out to let me know my oil change was finished and that he also replaced the marker bulbs free of charge today, since he was worried about me being pulled over! Such an awesome guy and Casey Kia will always be my go to for services and buying cars in the futre! Thank you Robert, I hope your team recognizes you for your amazing customer service! More
Amazing Customer Service!!!! Amazing customer service (as always) from the wonderful Katie! I lover her... she is such a wonderful person and really does go above and beyond! =) Amazing customer service (as always) from the wonderful Katie! I lover her... she is such a wonderful person and really does go above and beyond! =) More
Excellent customer service I like his knowledge and was very kind. Charles was very helpful and I would definitely recommend him to anyone interested in buying a car. I like his knowledge and was very kind. Charles was very helpful and I would definitely recommend him to anyone interested in buying a car. More
Awesome My experience with Casey Kia was excellent. Charles Archer is a very awesome salesman. Casey Kia should be very proud to have an employee like him. H My experience with Casey Kia was excellent. Charles Archer is a very awesome salesman. Casey Kia should be very proud to have an employee like him. He was very knowledgeable and always making sure we were comfortable at all times. More
Games The dealer we dealt with attempted the normal games that dealers play. It was frustrating and when I would ask question he would act as if I was being The dealer we dealt with attempted the normal games that dealers play. It was frustrating and when I would ask question he would act as if I was being hostile (throwing up his hands and say "okay, okay"). I asked more about the warrenty and he said "Your husband said you researched everything." Rude. I should've not given them my business. More