Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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My experience at casey kia was amazing. Jeff came up to us when we first arrived and was very friendly and honest with me up front about what I would need to go through to get a new vehicle. He helped me u us when we first arrived and was very friendly and honest with me up front about what I would need to go through to get a new vehicle. He helped me understand how important it would be for me to get into a new more reliable vehicle for my family. He really worked well with me in his negotiations and he is a very friendly and patient person the entire deal. He didn't get frustrated at any time. I really enjoyed my experience with him and I would recommend any of my loved ones to work with jeff. More
I went to Casey Kia to look at the new Kia Optima and Sportage. I was paired with Jeff Melick (salesperson). The Kia Sportage was a little big for my needs so I test drove the Optima. After Jeff explaine Sportage. I was paired with Jeff Melick (salesperson). The Kia Sportage was a little big for my needs so I test drove the Optima. After Jeff explained the different trims (LX, EX, SX), I decided on the EX. The EX was perfect for my price range and has a lot of style and features for under $30k. I wasn't ready to buy that day and the dealership was very understanding. I felt no pressure by Jeff or the dealership to buy. After checking out the competition, the Optima was the car for me and I headed back to Casey Kia. The selection of colors was limited for the specific packages I wanted but Jeff worked hard to find the color and trim I wanted at a partner dealership, and hooked me up with a similar model Optima to drive while mine was delivered. That was late on a Saturday and by Monday afternoon my car was ready for pick up. With the rebates and offers, I was given a great price and a low interest rate. I bought the car and overall, I am very satisfied with the entire process. I definitely would recommend Jeff and Casey Kia to my friends and family. More
Jeff Melick was the BEST.....he was patience and kind. He answered all my questions and put in the right car that worked for me. I truly appreciate him and I think him for his time. answered all my questions and put in the right car that worked for me. I truly appreciate him and I think him for his time. More
Went to the dealer for service on my 2012 Kia Optima, and asked some questions to Jeff about the Kia Hybrid and what my options were on my current lease. He was very informative and showed me the car and exp asked some questions to Jeff about the Kia Hybrid and what my options were on my current lease. He was very informative and showed me the car and explained all of its features. I wanted the 2013 Hybrid and he guided me through the whole process and was very helpful and friendly at the same time. I ended up getting a great deal on the 2013 Optima Hybrid after the trade in. Again, I'm never disappointed with the service, and I would recommend Casey Kia hands down if you are looking for a new car. I would definitely work with Jeff in the future; he truly was of great help, very knowledgeable, and overall a great guy. He made the process look very simple and all the time I felt that I understood the deal I was getting. Thank you Jeff! Daniel Majan More
Jeff was awesome with great customer service. After a long search he got me the vehicle I exactly wanted. I was very pleased with his service!! long search he got me the vehicle I exactly wanted. I was very pleased with his service!! More
Ms.Laura wa very knowledgeable in helping us find the car we purchased. She gave us quality service with no pressure to decide, also provided information on the Kia forte. She was very attentive to our needs we purchased. She gave us quality service with no pressure to decide, also provided information on the Kia forte. She was very attentive to our needs and budget we wanted to have as a monthly payment. The overall Customer Service is and was greatly appreciated. We thank you very much for asissting us. More
So when we first drove up we were greeted by the time we had gotten out of our car. The car we had originally went in for had been sold the day before but Jeff was able to find us a great vehicle in the pr had gotten out of our car. The car we had originally went in for had been sold the day before but Jeff was able to find us a great vehicle in the price we wanted. He really worked with us and wasnt pushy. We really felt comfortable with him and he really helped us out. Jeff made it less stressful and fun. It was nice that he talked about alot of things other than cars and we had alot in common. Thanks so much!!! More
Very helpful dealership! Wasn't stressful at all like a lot of dearships can be! We had a wonderful time and couldn't have gotten a better deal on our Kia Sorento SXL AWD anywhere else! :) a lot of dearships can be! We had a wonderful time and couldn't have gotten a better deal on our Kia Sorento SXL AWD anywhere else! :) More
This was my first car buying experience after meeting my salesman Jeff he showed me a car that was a potential "THIS IS IT" car. After a few days of great customer service I decided that "THIS IS IT" and pu salesman Jeff he showed me a car that was a potential "THIS IS IT" car. After a few days of great customer service I decided that "THIS IS IT" and purchased the vehicle and for my first car buying experience it was easy affordable and had no problems. More
Jeff Melick was the model salesperson. Very informative, helpful and responsive to our needs. Highly recommend him! He followed up and was concerned that we were completely happy with the vehicle. helpful and responsive to our needs. Highly recommend him! He followed up and was concerned that we were completely happy with the vehicle. More