Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey Kia
Newport News, VA
1,532 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,532 reviews
May 15, 2023
Very friendly and fully explains the vehicle. Takes plenty of time with the customers and answers all questions. Takes plenty of time with the customers and answers all questions. More
by b.ciccariello
Employees Worked With
May 13, 2023
Jacob was very professional and detailed when showing us the cars. He was the best car salesman we’ve had and can’t thank him enough. 10/10 recommended the cars. He was the best car salesman we’ve had and can’t thank him enough. 10/10 recommended More
by Christian W
Employees Worked With
May 08, 2023
My vehicle required an inspection. Everyone involved was very kind, helpful, and friendly. It was a very pleasant experience. Thank you! Everyone involved was very kind, helpful, and friendly. It was a very pleasant experience. Thank you! More
by Bob
Employees Worked With
Casey 5 Stars
May 06, 2023
awesome experience , i thank charles archer so much for my first car . he was amazing at his job and made sure i was comfortable my first car . he was amazing at his job and made sure i was comfortable More
by chatmonemelda
Employees Worked With
May 02, 2023
10 stars for Charles! 5 stars for the employees at Casey Kia. The day I bought my car from here, I owned a totaled car & was driving a rental. Only had 4 days left to rent 5 stars for the employees at Casey Kia. The day I bought my car from here, I owned a totaled car & was driving a rental. Only had 4 days left to rent the car and had no idea what to do next. I sat down with Charles and he cleared all my worries! Broke down numbers very simply. Worked very fast. I am so happy I made a stop here. Thank you, everyone! More
by Adhira J.
Employees Worked With
May 01, 2023
Charles Archer was super dope and very personable. You can tell that he puts the customer first and not commission. This was the best car experience I've had. You can tell that he puts the customer first and not commission. This was the best car experience I've had. More
by jordanheyward22
Employees Worked With
April 30, 2023
Charles Archer is a true 5-star professional. I came in and received the best service that I ever experienced at any dealership, Charles and the Casey KIA team did an outstanding job, giving 110% I came in and received the best service that I ever experienced at any dealership, Charles and the Casey KIA team did an outstanding job, giving 110% to get me the car that I wanted. Charles made me feel comfortable; he was honest and kept it very positive every step of the way. I felt like I was part of the family. Thank you for the EXCEPTIONAL service!!! More
by dhutch843
Employees Worked With
April 26, 2023
Casey Kia team was attentive to all our needs. Helpful, knowledgeable and professional. I highly recommend this team especially Our sales person Johnnie Jordan. Awesome job!! Helpful, knowledgeable and professional. I highly recommend this team especially Our sales person Johnnie Jordan. Awesome job!! More
by Jsp8
Employees Worked With
April 26, 2023
Very professional and pleasant sales team. It was a pleasure doing business with them. Everyone we came in contact with was great and very knowledgeable. Very well put together staff. It was a pleasure doing business with them. Everyone we came in contact with was great and very knowledgeable. Very well put together staff. More
by cspeight61
April 19, 2023
Was treated great by all. My salesman, Jacob Martinez, was particularly helpful and fair in the whole process. I give him five stars. My salesman, Jacob Martinez, was particularly helpful and fair in the whole process. I give him five stars. More
by jay
Employees Worked With
