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Casey Kia
Newport News, VA
1,532 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,532 reviews
December 27, 2022
Charles and the Casey Kia team were fantastic. They procured the car for me that other dealers said was impossible to get. The responsiveness and support I got along the way was top notch. Charles They procured the car for me that other dealers said was impossible to get. The responsiveness and support I got along the way was top notch. Charles thoroughly walked me through completing the acquisition, down to what each button on the steering wheel did. If you want a respectful and sincere car-buying experience, go to Casey Kia. More
by Fahey.kevin
Employees Worked With
Other Employees :
Aaron McGiffin, Albert “AJ” Jackson
December 17, 2022
He explained everything throughly and in a manner that was easy to understand. His positive and personable demeanor made the process smooth and comfortable. was easy to understand. His positive and personable demeanor made the process smooth and comfortable. More
by Jamaica Heimbach
Employees Worked With
December 17, 2022
Charles Archer was very through when explaining everything to my daughter and I. He answered any and all questions that we asked. He was also very positive and provided a easy going process. everything to my daughter and I. He answered any and all questions that we asked. He was also very positive and provided a easy going process. More
by Jamaica Heimbach
Employees Worked With
December 03, 2022
It was a painless and seamless visit and transaction. Questions were answered and the process was transparent. Questions were answered and the process was transparent. More
by SPitzer
Employees Worked With
Other Employees :
Aaron McGiffin
November 30, 2022
He was outstanding and professional. Really took the time to show me everything about the car I purchased. I would hunky recommend him Really took the time to show me everything about the car I purchased. I would hunky recommend him More
by Darriusbeggs
November 28, 2022
Great customer service from beginning to end. Will tell you like it is. Awesome Job Will tell you like it is. Awesome Job More
by Angeladj324
November 25, 2022
HELLO WORLD! ! My experience with Charles Archer was nothing but an amazing time!! He took his time with me! He didn't rush or pressure me to do anything I wasn't ! My experience with Charles Archer was nothing but an amazing time!! He took his time with me! He didn't rush or pressure me to do anything I wasn't comfortable with and for that I'm most appreciative with! 😊 More
by Alicia Johnson
November 24, 2022
My car buying experience was good. The purchase process was quick and easy. Charles, A.J., and the finance guy were very thorough and answered all of my and my husband’s questions and The purchase process was quick and easy. Charles, A.J., and the finance guy were very thorough and answered all of my and my husband’s questions and addressed our concerns. This is my 2nd vehicle purchase with Casey Kia in 2 1/2 years and I’m satisfied with both purchases. Thank you for making it an easy and pleasurable experience. More
by Mrs. Newman
November 22, 2022
Jacob was polite, friendly, and did everything he could to work with me and get my into a vehicle. He helped me with all issues and answered all of my questions. to work with me and get my into a vehicle. He helped me with all issues and answered all of my questions. More
by Kbrballard
November 21, 2022
Great experience from start to finish very impressed with my service. Charles Archer was a great help in getting our new vehicle my service. Charles Archer was a great help in getting our new vehicle More
by Stevepaxton_06
Employees Worked With
