Casey Kia

Charles was extremely polite and made our buying process smooth and quick. He wanted us to purchase the car we wanted and didn’t pressure us into settling any anything else. smooth and quick. He wanted us to purchase the car we wanted and didn’t pressure us into settling any anything else. More

Becca Crist has also been invaluable to me. She helped me with my repair order for my insurance so we could finally get my part approved from my accident I had in my vehicle. Becca is amazing She helped me with my repair order for my insurance so we could finally get my part approved from my accident I had in my vehicle. Becca is amazing at what she does and she will always make sure she takes care of you. She is one of the good ones that I would personally recommend to anyone!! More

Charles was very professional and was willing to go above and beyond to make sure I had a good deal. 10/10 would recommend Casey Kia! and beyond to make sure I had a good deal. 10/10 would recommend Casey Kia! More

We've been pretty happy with Casey Kia service since we bought our car there in 2015, but our most recent state inspection visit left us feeling ripped off. They placed an order for two new tail light ass bought our car there in 2015, but our most recent state inspection visit left us feeling ripped off. They placed an order for two new tail light assemblies; telling us that our car would fail inspection without them, and placing a rejection sticker on the car until we returned to have the new assemblies installed. We paid for the order, but when we inspected the car at home, we discovered that only one tail light assembly was defective. We also noticed an extra charge on our bill for using a credit card. Casey Kia had never charged us for using a credit card before. After seeing our pictures of the two tail light assemblies, they admitted that only one needed replacing. They agreed to refund our purchase of the unneeded assembly and we refused to pay the credit card surcharge. Rather than refunding both charges to our credit card, the manager said he would "mail us a check." We are still waiting for the check. We're very disappointed to see the changes at Casey Kia. More

Charles was very knowledgeable, friendly and seems like a really great guy. Was a good buying experience and would definitely recommend him! really great guy. Was a good buying experience and would definitely recommend him! More

Jacobo Martinez is a great person, not just a great salesman. He takes the time to truly understand what our needs are. The other staff are very professional and the whole experience was the best I've salesman. He takes the time to truly understand what our needs are. The other staff are very professional and the whole experience was the best I've had at a dealership. We'll certainly be back! More

Very great customer service. Very educated financial adviser (able to teach me something about finances I didn't already know). Very educated financial adviser (able to teach me something about finances I didn't already know). More

Perks with the vehicle are great got a great deal for the vehicle I wanted. My only concern is the paperwork process could have been handled better. I was informed the day prior when I arrived the next day w vehicle I wanted. My only concern is the paperwork process could have been handled better. I was informed the day prior when I arrived the next day with check in hand, tags and titles would be completed but it was not. So we arrive at 12:30am & we didn’t leave until 2pm, once the admin completed the tags and title paperwork. Lastly, I didn’t think the approach of trying to sell me a higher protection on my vehicle after I handed the check over to complete my payment was inappropriate. I did receive a dependable vehicle and I appreciate Casey Kia providing this for me. However, the information stated above left me with an unpleasant experience hospitality wise. More

Charles was very personable, friendly, patient, and great to work with. He helped me find the car that I truly wanted and made it work. He’s great! to work with. He helped me find the car that I truly wanted and made it work. He’s great! More

Charles was very helpful and very nice. Helped me get a car that will benefit my future and I appreciate him so much. Helped me get a car that will benefit my future and I appreciate him so much. More