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Casey Kia
Newport News, VA
1,531 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,531 reviews
July 28, 2022
Excellent customer service. Thank you for making this a good experience for me and my family Thank you for making this a good experience for me and my family More
by adrianalizeth
Employees Worked With
July 26, 2022
Great staff, mostly fair prices and usually quality work. A few times I encountered safety concerns regarding my vehicle and they were addressed quickly. A few times I encountered safety concerns regarding my vehicle and they were addressed quickly. More
by Charles
Employees Worked With
Christina Allen
July 12, 2022
Very friendly. Welcoming atmosphere. Great customer service skills shown. Great overall experience when purchasing my car. Welcoming atmosphere. Great customer service skills shown. Great overall experience when purchasing my car. More
by bjsalazar0498
July 09, 2022
I have always had a great experience and enjoy working with Casey Kia. Very friendly and would recommend them. with Casey Kia. Very friendly and would recommend them. More
by Larry
Employees Worked With
Other Employees :
Christina Allen, Hugh Mitchener
July 06, 2022
Mr. Charles is extremely knowledgeable, professional, and to the detail in his sales. He worked around our needs with exemplary professionalism and made the buying process super speedy and amazing! to the detail in his sales. He worked around our needs with exemplary professionalism and made the buying process super speedy and amazing! More
by Grijalvak
Employees Worked With
July 05, 2022
Charles was awesome ! I would have gave him 10 stars but only allowed 5. Very understanding to my needs and very very respectful. Awesome salesman! I would have gave him 10 stars but only allowed 5. Very understanding to my needs and very very respectful. Awesome salesman! More
by Debimoody47
Employees Worked With
July 01, 2022
I was impressed with the staff and professionalism. Thank you to Charles and the team for making me feel welcome as a friend. -Ant Thank you to Charles and the team for making me feel welcome as a friend. -Ant More
by apugs210
June 26, 2022
The dealership was welcoming and clean. We were greeted immediately and were surprised by the kindness from each employee we encountered. We were greeted immediately and were surprised by the kindness from each employee we encountered. More
by Meredith B
June 25, 2022
Mr. Charles was the consummate professional in every way. The entire process was seamless and done with the utmost concern for the customer. Mr. Charles went above and beyond our expectations. The entire process was seamless and done with the utmost concern for the customer. Mr. Charles went above and beyond our expectations. More
by Jamey
Employees Worked With
