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Casey Kia
Newport News, VA
1,529 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,529 reviews
May 02, 2022
FOR A FIRST TIME CAR BUYER! I couldn’t ask for better salesman. Go Charles! I couldn’t ask for better salesman. Go Charles! More
by Ashante
May 01, 2022
Charles Archer made my car purchase a pleasant experience. He is not only professional, but very friendly and respectful. I am going to refer him to my friends. experience. He is not only professional, but very friendly and respectful. I am going to refer him to my friends. More
by goldlady10
April 28, 2022
The entire experience was simple from start to finish. Staff was knowledgeable and extremely helpful. Staff was knowledgeable and extremely helpful. More
by Willis.amanda94
Employees Worked With
April 28, 2022
Outstanding Dealership as far as their Free oil changes for life, and free VA State Inspections for life. There is a great Service Advisor Becca Crist there, that is professional and very excellent in for life, and free VA State Inspections for life. There is a great Service Advisor Becca Crist there, that is professional and very excellent in her interface with me on needed maintenance and KIA suggestions for interval service expectations. More
by Yoseftinney
Employees Worked With
Becca Crist
April 27, 2022
Eric who was our sales representative was very helpful and professional. The vehicles are extremely over priced. However the Kia dealership helped my husband I to make great selection and professional. The vehicles are extremely over priced. However the Kia dealership helped my husband I to make great selection More
by Tootielove
Employees Worked With
Eric Frampton
April 20, 2022
This has been so exciting for me. My sales agent was nothing but the best he listened and got me into a brand new Truck I will recommend this kia My sales agent was nothing but the best he listened and got me into a brand new Truck I will recommend this kia More
by Doniamartin
Employees Worked With
April 16, 2022
Words cannot express the love I have for Jacob Martinez and the amazing, Godly staff at Casy Kia. Since meeting Jacob at church I have bought two trucks from him, my wife’s car, my father in laws truc and the amazing, Godly staff at Casy Kia. Since meeting Jacob at church I have bought two trucks from him, my wife’s car, my father in laws truck and my brothers car all in 2 years time. Not once have the staff there done anything other than show me and my family what it means to be followers of Jesus as well as business professionals in todays world that says a lot! May Jesus continue to bless you all and I look forward to sending as many people as I can that need honesty and reliability to Jacob and Casy Kia. More
by lugo.charles.lugo
April 10, 2022
Can't really say more than everyone else. ...amazing service and amazing salesman! Easiest transaction, lots of friendly laughter. I was able to get the best car for me, the features I wanted ...amazing service and amazing salesman! Easiest transaction, lots of friendly laughter. I was able to get the best car for me, the features I wanted and even got the financing exactly where I needed it to be. Can't wait to purchase it next Kia from Charles! More
by Taratyler73
April 10, 2022
Great Service from Jacob and Aaron! ! Definitely will be back for a third car in a few years! ! Definitely will be back for a third car in a few years! More
by shalayasteez
