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Casey Kia
Newport News, VA
1,536 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,536 reviews
April 28, 2022
The entire experience was simple from start to finish. Staff was knowledgeable and extremely helpful. Staff was knowledgeable and extremely helpful. More
by Willis.amanda94
Employees Worked With
April 27, 2022
Eric who was our sales representative was very helpful and professional. The vehicles are extremely over priced. However the Kia dealership helped my husband I to make great selection and professional. The vehicles are extremely over priced. However the Kia dealership helped my husband I to make great selection More
by Tootielove
Employees Worked With
Eric Frampton
April 20, 2022
This has been so exciting for me. My sales agent was nothing but the best he listened and got me into a brand new Truck I will recommend this kia My sales agent was nothing but the best he listened and got me into a brand new Truck I will recommend this kia More
by Doniamartin
Employees Worked With
April 16, 2022
Words cannot express the love I have for Jacob Martinez and the amazing, Godly staff at Casy Kia. Since meeting Jacob at church I have bought two trucks from him, my wife’s car, my father in laws truc and the amazing, Godly staff at Casy Kia. Since meeting Jacob at church I have bought two trucks from him, my wife’s car, my father in laws truck and my brothers car all in 2 years time. Not once have the staff there done anything other than show me and my family what it means to be followers of Jesus as well as business professionals in todays world that says a lot! May Jesus continue to bless you all and I look forward to sending as many people as I can that need honesty and reliability to Jacob and Casy Kia. More
by lugo.charles.lugo
April 10, 2022
Can't really say more than everyone else. ...amazing service and amazing salesman! Easiest transaction, lots of friendly laughter. I was able to get the best car for me, the features I wanted ...amazing service and amazing salesman! Easiest transaction, lots of friendly laughter. I was able to get the best car for me, the features I wanted and even got the financing exactly where I needed it to be. Can't wait to purchase it next Kia from Charles! More
by Taratyler73
April 10, 2022
Great Service from Jacob and Aaron! ! Definitely will be back for a third car in a few years! ! Definitely will be back for a third car in a few years! More
by shalayasteez
April 09, 2022
Top notch sales team! ! Very informative, friendly staff! Jacob and Roberto were fantastic to work with. I know you’re proud to have them on “your team”! I’m now the pro ! Very informative, friendly staff! Jacob and Roberto were fantastic to work with. I know you’re proud to have them on “your team”! I’m now the proud owner of a Sportage ♥️ Thanks for the experience! I will refer folks to your dealership any chance I get! Sincerely, Christine More
by SCOOBYSmom523
April 02, 2022
Jacob was a wonderful sales person to deal. He made the buying process enjoyable. I Would definitely recommend this dealership to anyone! He made the buying process enjoyable. I Would definitely recommend this dealership to anyone! More
by whitney
Employees Worked With
Other Employees :
Karla Tristani, Albert “AJ” Jackson
April 01, 2022
I'm always impressed by what Casey KIA does. I love their warranties and most importantly, their customer service. Jacob Martinez helped us out with two vehicles (on separate occasions) and we e I love their warranties and most importantly, their customer service. Jacob Martinez helped us out with two vehicles (on separate occasions) and we enjoyed our time there with him. He was extremely helpful. More
by Wrightguyj
Employees Worked With
