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Casey Kia
Newport News, VA
1,532 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,532 reviews
October 03, 2021
I had a great experience! Everyone was very friendly. The best part was I didn’t have to spend my entire day there! best part was I didn’t have to spend my entire day there! More
by Sam C
Employees Worked With
October 02, 2021
I had a wonderful experience, Casey Kia got me into a car same day. Jacob Martinez was great, he listened to my requirements and delivered. I would recommend anyone to this dealership. same day. Jacob Martinez was great, he listened to my requirements and delivered. I would recommend anyone to this dealership. More
by Ajohnson1237
September 29, 2021
Absolutely a fantastic experience from start to finish! Setting appointment was super easy. Everyone was very friendly and professional! Mr. Johnnie Jordan, Jr. was outstanding to work with on every deta Setting appointment was super easy. Everyone was very friendly and professional! Mr. Johnnie Jordan, Jr. was outstanding to work with on every detail and we will be certain to bring any future business his way! Mr. James Barnes was also wonderful while reviewing our finances at the end and completing the paperwork to bring our wonderful new vehicle home with us! Definitely 5+ star service! Thank you both! More
by Amy G
September 29, 2021
Casey Kia dealership is the best!!! My salesman was Jacob and he was just fantastic! I left out with a 2021 Kia Forte FE. This independent lady is riding pretty.💪🏽💪🏽 and he was just fantastic! I left out with a 2021 Kia Forte FE. This independent lady is riding pretty.💪🏽💪🏽 More
by Ndpndntone
Employees Worked With
September 29, 2021
We have always been treated well at this dealership....by everyone. All that my husband and I have come in contact with are helpful and friendly. everyone. All that my husband and I have come in contact with are helpful and friendly. More
by crabgranny
Employees Worked With
September 29, 2021
Charles gave me the best car buying experience I have ever had , definitely recommend him ever had , definitely recommend him More
by A. Brown
September 28, 2021
Provides Great customer service and a great dealership. Tells you everything you need to know. Tells you everything you need to know. More
by sbb
Employees Worked With
September 24, 2021
Everyone is so nice. Even though I did not purchase my car from them I felt more at home then from where I did originally. Thank you Casey🤗 car from them I felt more at home then from where I did originally. Thank you Casey🤗 More
by MsKnight
Employees Worked With
My customer service from service was a woman who sat right as you come in the door. I'm sorry I forgot your name, Thank you
September 20, 2021
Charles was a huge blessing! He gave nothing but positivity, hope and professionalism! From the beginning to the end of the process he was absolutely amazing! positivity, hope and professionalism! From the beginning to the end of the process he was absolutely amazing! More
by Nakiahstephenson
Employees Worked With
September 17, 2021
Amazing customer service and worked endlessly to get me in the car I wanted and was best suited for me in the car I wanted and was best suited for me More
by Buffalo204a11
