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Casey Kia
Newport News, VA
1,532 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,532 reviews
August 27, 2021
Jacob Martinez was my salesman and he was excellent! He really put his all into making sure I left the lot happy!! He didnt make me settle and he treated me like he known me for years! Also AJ was very fri really put his all into making sure I left the lot happy!! He didnt make me settle and he treated me like he known me for years! Also AJ was very friendly and had a very good heart warming smile and excellent customer service! Aaron Mcgiffin worked very hard to get the numbers just right for me and he did it quit well!! Will certainly recommend!!! More
by shirlenefairley
Employees Worked With
Other Employees :
Aaron McGiffin, Rashan Taliaferro , Albert “AJ” Jackson
August 26, 2021
The process and explanation for everything was simple, very very friendly people, and I overall was glad to drive away with a new car from their dealership. It was a wonderful experience. very very friendly people, and I overall was glad to drive away with a new car from their dealership. It was a wonderful experience. More
by peer.sage
August 24, 2021
Jacob was wonderful! We have bought several cars from Casey Kia and they always make us so happy. He was very accommodating and efficient, and went out of his way to ensure everything went smooth. Thank Casey Kia and they always make us so happy. He was very accommodating and efficient, and went out of his way to ensure everything went smooth. Thank you again to Jacob and Roberto for always taking care of us! More
by lorli1
August 23, 2021
Amazing experience! I walked in settling for less and walked out with the best. Johnnie helped me make an informed decision and ride out in a beautiful car. Love Casey Kia NN walked out with the best. Johnnie helped me make an informed decision and ride out in a beautiful car. Love Casey Kia NN More
by Edubunne
August 20, 2021
Easy sales and negotiation. I literally picked out the car I wanted the night before online and was driving it at 11am the next morning. Fair trade in and fast service. car I wanted the night before online and was driving it at 11am the next morning. Fair trade in and fast service. More
by Tim
Employees Worked With
August 16, 2021
Casey Kia has a great service department!! Service Advisor Christina Allen works diligently to get get you in and out quickly making sure you are treated fairly! She knows what should be covered under Advisor Christina Allen works diligently to get get you in and out quickly making sure you are treated fairly! She knows what should be covered under your warranty and makes sure it’s taken care of! More
by Kim Nicoletti
Employees Worked With
Christina Allen
August 16, 2021
Great friendly. knowledgeable personnel. Car was delivered at stated time with no hassles .Thank you Casey Kia staff . delivered at stated time with no hassles .Thank you Casey Kia staff . More
by rahallva
August 16, 2021
Jacob was so easy to work with and very helpful with deciding on the right vehicle! He was able to educate me on all the vehicle features, for each vehicle I looked at. His calm and helpful demeanor m deciding on the right vehicle! He was able to educate me on all the vehicle features, for each vehicle I looked at. His calm and helpful demeanor made the process go super smooth. I would recommend anyone to ask for him when going to Casey Kia. More
by adk0625
August 16, 2021
With my tight budget, Charles found me the perfect car with the best mileage. He’s the best! Thank you Charles! with the best mileage. He’s the best! Thank you Charles! More
by Helena
Employees Worked With
August 16, 2021
Exceptional Customer Service! Charles is top of the line in the car sales industry and among Kia's best salesman. Highly recommend Charles for your next car purchase experience!!! in the car sales industry and among Kia's best salesman. Highly recommend Charles for your next car purchase experience!!! More
by Desiree
