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Casey Kia
Newport News, VA
1,532 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,532 reviews
August 15, 2021
My visit to Casey Kia was excellent. The customer service was also excellent. The weather was humid, but sunny, and we left with the vehicle that we had researched. was also excellent. The weather was humid, but sunny, and we left with the vehicle that we had researched. More
by falsifiedprophet
August 15, 2021
The sales staff are friendly, knowledgeable, and attentive to their customers needs and wants. I have never had an easier, smoother, more enjoyable time buying a new car. attentive to their customers needs and wants. I have never had an easier, smoother, more enjoyable time buying a new car. More
by willackerj1965
August 11, 2021
One of the few dealerships that I have felt no pressure to buy a car and more focus on finding the car I want. 10/10 to buy a car and more focus on finding the car I want. 10/10 More
by Krog1445
August 08, 2021
Excellent service, excellent treatment, and very professional. The trade in department and seller Mr. Johnnie D Jordan is very knowledgeable and he make sure that that I get what I want from the veh professional. The trade in department and seller Mr. Johnnie D Jordan is very knowledgeable and he make sure that that I get what I want from the vehicle I was trading in and the payment close to what I wanted. More
by Mhr1227
Employees Worked With
August 07, 2021
Mr. Jordan spent the entire day working with us to make sure we got a vehicle! He was amazing! So so so above and beyond! I highly recommend him for your car purchase! Could not be happier! sure we got a vehicle! He was amazing! So so so above and beyond! I highly recommend him for your car purchase! Could not be happier! More
by Derekchandler26
Employees Worked With
Other Employees :
Shannon Lavender
July 30, 2021
Salesman mike did a fantastic job getting me into a vehicle that I had wanted Great job mike. I would recommend anyone to Casey Kia vehicle that I had wanted Great job mike. I would recommend anyone to Casey Kia More
by Davidtaylorjr92
Employees Worked With
Other Employees :
Shannon Lavender, Michael Pina Jr., Rashan Taliaferro
July 28, 2021
Always perfect service. Casey Kia gets it done. Staff is knowledgeable and friendly. Customer service is superb. Always does the right thing. Great experience. Highly recommend. is knowledgeable and friendly. Customer service is superb. Always does the right thing. Great experience. Highly recommend. More
by AliceK
Employees Worked With
July 27, 2021
I want from pulling my car off the lot as a lease and after six months went to finance I am so happy to say that I am the owner of my vehicle and I put all the miles on it I am so thankful for johnnie Jo after six months went to finance I am so happy to say that I am the owner of my vehicle and I put all the miles on it I am so thankful for johnnie Jordan Jr. For helping me with the process he is definitely an amazing sales man grateful to God for the many blessings More
by Monique
July 27, 2021
Charles was nothing but amazing. I’ve dealt with car dealerships who will literally just sell you a car & leave you stranded. This was the best experience I’ve ever had with purchasing a car. Charles ma dealerships who will literally just sell you a car & leave you stranded. This was the best experience I’ve ever had with purchasing a car. Charles made sure that I left the dealership happy in my decision & I gained a friend as well! More
by jahdaegaines123
Employees Worked With
