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Casey Kia
Newport News, VA
1,532 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,532 reviews
July 24, 2021
Great customer service. Facility was clean and the staff was very professional. My car was ready sooner than expected! I was able to pick it up and return to work. was very professional. My car was ready sooner than expected! I was able to pick it up and return to work. More
by Carletta
Employees Worked With
Alicia
July 23, 2021
Very professional service and their prices are in line or below the market. Very friendly. I would purchase a vehicle from them again. Great location. below the market. Very friendly. I would purchase a vehicle from them again. Great location. More
by ajoh689424
Employees Worked With
Michael Pina Jr., Rashan Taliaferro
July 17, 2021
I had a great experience purchasing a car with the help of Mr. Archer! My mom and I were worried about finding something that would work for me and that worry slipped away once we got to Casey Kia. He is s of Mr. Archer! My mom and I were worried about finding something that would work for me and that worry slipped away once we got to Casey Kia. He is super knowledgeable and looks out for his customers in every way!! More
by janayanb
Employees Worked With
July 16, 2021
Great experience and would highly recommend Jacob and Casey Kia! Jacob was very attentive and made me feel like he wasn’t just trying to sell me anything but the car that fit my needs. Casey Kia! Jacob was very attentive and made me feel like he wasn’t just trying to sell me anything but the car that fit my needs. More
by Drnicolemorant
July 13, 2021
Johnnie Jordan was an excellent sales person and guide through the process of choosing and working out a deal on a new car. He was truly a blessing in a difficult time in my life and helped me realize tha through the process of choosing and working out a deal on a new car. He was truly a blessing in a difficult time in my life and helped me realize that good people still exist and are there to help and serve when you need them. I had an all around wonderful experience with everyone at Casey Kia and am so happy to be part of the family now, which is how they made me feel! More
by Ksbuccilli
July 11, 2021
Friendly experience, knowledgeable and went over the top. He Made car buying easy, found me something that was better and still fit my price range. He Made car buying easy, found me something that was better and still fit my price range. More
by Blackice757
Employees Worked With
July 10, 2021
Very cooperative and patient with me and my family! We really appreciated working with Jacob M, Aaron, and Rashan you guys are great! Thanks again! really appreciated working with Jacob M, Aaron, and Rashan you guys are great! Thanks again! More
by Kyla Davis
July 08, 2021
I brought my friend here to buy a new kia forte gt-line and I love it. Great customer service and I highly recommend! I might even consider my next car to be a new kia also! and I love it. Great customer service and I highly recommend! I might even consider my next car to be a new kia also! More
by dthigpen55
Employees Worked With
July 06, 2021
My sales man was very pleasant and informative would recommend him to others Experience was pleasant he was very knowledgeable would buy from him again recommend him to others Experience was pleasant he was very knowledgeable would buy from him again More
by Klpatgross
Employees Worked With
