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Casey Kia

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.7
1,536 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,536 reviews

July 30, 2021

Salesman mike did a fantastic job getting me into a vehicle that I had wanted Great job mike. I would recommend anyone to Casey Kia More

by Davidtaylorjr92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto A. Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlin Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnnie Jordan Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Colton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Lavender, Michael Pina Jr., Rashan Taliaferro
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Jul 31, 2021 -

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to earn your business. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

July 28, 2021

Always perfect service. Casey Kia gets it done. Staff is knowledgeable and friendly. Customer service is superb. Always does the right thing. Great experience. Highly recommend. More

by AliceK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Colton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2021 -

Casey Kia responded

Thank you so much Alice for the five star review. We are extremely grateful for the opportunity to take care of your service needs. Also thank you for the positive endorsement of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial

July 27, 2021

I want from pulling my car off the lot as a lease and after six months went to finance I am so happy to say that I am the owner of my vehicle and I put all the miles on it I am so thankful for johnnie Jo More

by Monique
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Jordan Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2021 -

Casey Kia responded

Thank you so much Monique for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Johnnie Jordan. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

July 27, 2021

Charles was nothing but amazing. I’ve dealt with car dealerships who will literally just sell you a car & leave you stranded. This was the best experience I’ve ever had with purchasing a car. Charles ma More

by jahdaegaines123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2021 -

Casey Kia responded

Thank you so much Jahdae for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. Sincerely, Roberto A. Dial- General Manager

July 24, 2021

Great customer service. Facility was clean and the staff was very professional. My car was ready sooner than expected! I was able to pick it up and return to work. More

by Carletta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia
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Jul 24, 2021 -

Casey Kia responded

Thank you so much Carletta for the five star review! We are extremely grateful for the opportunity to take care of your service needs. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

July 23, 2021

Very professional service and their prices are in line or below the market. Very friendly. I would purchase a vehicle from them again. Great location. More

by ajoh689424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pina Jr., Rashan Taliaferro
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Jul 24, 2021 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

July 17, 2021

I had a great experience purchasing a car with the help of Mr. Archer! My mom and I were worried about finding something that would work for me and that worry slipped away once we got to Casey Kia. He is s More

by janayanb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2021 -

Casey Kia responded

Thank you so much Janaya for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

July 16, 2021

Great experience and would highly recommend Jacob and Casey Kia! Jacob was very attentive and made me feel like he wasn’t just trying to sell me anything but the car that fit my needs. More

by Drnicolemorant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rashan Taliaferro
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Jul 18, 2021 -

Casey Kia responded

Thank you so much Nicole for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

July 13, 2021

Johnnie Jordan was an excellent sales person and guide through the process of choosing and working out a deal on a new car. He was truly a blessing in a difficult time in my life and helped me realize tha More

by Ksbuccilli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Jordan Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2021 -

Casey Kia responded

WOW!!! Thank you so much Ms. Buccilli for the five star review. We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Johnnie Jordan. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial- General Manager

July 11, 2021

Friendly experience, knowledgeable and went over the top. He Made car buying easy, found me something that was better and still fit my price range. More

by Blackice757
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2021 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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