Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey Kia
Newport News, VA
1,532 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,532 reviews
May 04, 2021
This man worked with me for 3 whole days trying to get me the car I wanted. He was so patient and positive the whole time. I bought a 2021 Kia Sportage and I’m 10000% satisfied. I would recommend anyone to g the car I wanted. He was so patient and positive the whole time. I bought a 2021 Kia Sportage and I’m 10000% satisfied. I would recommend anyone to go to Mr. Archer, he’s definitely a very transparent guy and he’ll make sure you get everything you want. In a car salesman you think don’t let them scam you. Mr. Archer gives you the real get down on what to do and exactly what’s happening. As a first time car buyer I appreciated this man helping me through every step of the way working with me for hours everyday. Thank you so much to you and Casey Kia. 10/10 would recommend. More
by mrs.wilson
May 01, 2021
Excellent customer service and honest dealer. Very happy with the deal on my K5 GT-Line AWD. Thank you Charles Archer and Aaron McGiffin for everything. with the deal on my K5 GT-Line AWD. Thank you Charles Archer and Aaron McGiffin for everything. More
by Kenjaesmith
Employees Worked With
Other Employees :
Aaron McGiffin
May 01, 2021
Jacob was so helpful throughout this entire process! He did such an amazing job and I could not have asked for a better representative to work with in getting the vehicle I wanted. did such an amazing job and I could not have asked for a better representative to work with in getting the vehicle I wanted. More
by mspoloric
April 30, 2021
Very displays with the service I received I expected more from Casey key there was a situation no one has yet to rectify the situation for assist me. from Casey key there was a situation no one has yet to rectify the situation for assist me. More
by Mz. Flo
Employees Worked With
Other Employees :
Aaron McGiffin, Rashan Taliaferro
April 29, 2021
This was our first car buying experience here in the United States after being in Germany for 5 years and it was a quick and easy process, all thanks to Johnnie and the rest of the team at Casey Kia! We United States after being in Germany for 5 years and it was a quick and easy process, all thanks to Johnnie and the rest of the team at Casey Kia! We will definitely be coming back in the future! More
by nickhawes14
April 28, 2021
Man!!! This is my 4th car through Casey Kia and the best salesman Charles Archer. Takes care of me every time. Never disappointed in the tremendous customer service I receive from Charles and the Casey Kia salesman Charles Archer. Takes care of me every time. Never disappointed in the tremendous customer service I receive from Charles and the Casey Kia team. If you need a car and don’t want to get the run around? Go see Charles Archer at Casey Kia. More
by Shaycoates
April 28, 2021
Ryan Mason with Casey Kia was such a pleasure to work with. He was very personable and patient with the whole purchasing process. I was anxious about having a Sales Consultant who was overly pushy or was with. He was very personable and patient with the whole purchasing process. I was anxious about having a Sales Consultant who was overly pushy or wasn’t nice as I had went to another dealership and had a negative experience. If you’re looking for someone who will assist and answer any questions you may have, I would highly recommend Ryan! Ed Denby was also super awesome and worked hard to get me a good interest rate, he also worked skillfully around my requirements. I couldn’t have asked for better experience! More
by Amy W
Employees Worked With
Ryan Mason, Ed Denby
April 25, 2021
This is our 4 car bought from a Casey dealership. They have always worked every angel to get us into a vehicle. Johnny Jordan Jr was our salesman and he was so nice and upfront about everything. have always worked every angel to get us into a vehicle. Johnny Jordan Jr was our salesman and he was so nice and upfront about everything. More
by stumpysbride
Employees Worked With
April 24, 2021
We were taken care of so well. This dealership covers everything. A truly pleasant experience! Even our car insurance was updated before we left. We will be back. everything. A truly pleasant experience! Even our car insurance was updated before we left. We will be back. More
by 4runnerangel
April 24, 2021
I had a wonderfully great experience with Mr. Archer he took really great care of me and made my buying my vehicle easy and hassle free . I would recommend anyone that needs to buy a car go see Mr. Archer took really great care of me and made my buying my vehicle easy and hassle free . I would recommend anyone that needs to buy a car go see Mr. Archer at Casey Kia on Jefferson avenue More
by Amm91532
Employees Worked With
