Casey Kia

VERY friendly & accommodating service advisors, mgr & parts dept. Respectful of all their customers treating them kindly in the same way they'd want as a customer. Service was completed quicker than es parts dept. Respectful of all their customers treating them kindly in the same way they'd want as a customer. Service was completed quicker than estimated, too! More

Charles was a pleasant to work with. I didn’t fell pushed. He listen to my needs and he made the process easy and quick. I’m enjoying my new Ram Truck........ Thank you Charles pushed. He listen to my needs and he made the process easy and quick. I’m enjoying my new Ram Truck........ Thank you Charles More

This is my second vehicle with Charles Archer. He is very friendly and professional. I had already selected the vehicle and he got the paperwork taken care quickly. I will be back. friendly and professional. I had already selected the vehicle and he got the paperwork taken care quickly. I will be back. More

This was the first time I ever bought a car from a dealership and Charles was every helpful. He was able to work with my budget and get the best deal for more. I highly recommend him and the rest of t dealership and Charles was every helpful. He was able to work with my budget and get the best deal for more. I highly recommend him and the rest of the Casey team. More

Johnnie Jordan is a wonderful salesman, has a great personality, great smile, and a great laugh...lol well he went above and beyond selling me my first ever brand new car. If you looking at a Kia look personality, great smile, and a great laugh...lol well he went above and beyond selling me my first ever brand new car. If you looking at a Kia look no more this place has wonderful people, from salesman Johnnie to the guy (Martinez, Not sure of his name young guy with black hair) who we signed the papers with. They all have great personalities. Each one made the transition a good one. Thank you to a wonderful dealership whom my husband and I will definitely recommend. I due recommend you speak with Johnnie and see him before anyone else you will not be disappointed 👍🏼 -----Darlene and Bill Matheny More

Working with Mr. Archer was nothing less than amazing! He was very straight forward and helpful with our decision for our new purchase! He made our decision very easy and quick!!! He’s definitely A-1 when it was very straight forward and helpful with our decision for our new purchase! He made our decision very easy and quick!!! He’s definitely A-1 when it comes to customer service!!! More

Johnnie Jordan did an amazing job at representing his establishment at Casey Kia, I could not of found a more compassionate person to assist with the purchase of my car, I am greatly appreciative of his establishment at Casey Kia, I could not of found a more compassionate person to assist with the purchase of my car, I am greatly appreciative of his kind efforts. More

Johnnie went ABOVE and BEYOND helping me get into the exact vehicle I WANTED. Spoke with me like he knew me my whole life and not like I was a random customer or a dollar amount. At times I genuinely fel exact vehicle I WANTED. Spoke with me like he knew me my whole life and not like I was a random customer or a dollar amount. At times I genuinely felt like HE wanted to help me get the car I truly wanted even when I was ready to give up. We worked together for about 8 hours on a Friday, his entire focus on making sure I left the dealership as a satisfied customer and without a shred of disappointment. Johnnie is a hero and Casey Kia is lucky to have him on their team. I can’t recommend him or Casey Kia enough! When there was an issue with a delay in the transfer of the car from another dealership, Johnnie went in like a bulldog and even the GM, Roberto, stepped in personally to get me taken care of. Everyone I encountered during the process was friendly, helpful, and professional. I am recommending this dealership to all family, friends, acquaintances, strangers, whoever. GO SEE JOHNNIE HE WILL NOT LET YOU DOWN! More

Thank you! I was already devastated from my 2017 Kia Sorento being totaled, but she save my butt...best safety. So coming in to buy a new car was not on my initial list of things to do this week, month, Sorento being totaled, but she save my butt...best safety. So coming in to buy a new car was not on my initial list of things to do this week, month, year. I researched the vehicle and dealers and what they had on their lots. My bank recommended Casey as preferred buyers too. So after getting in contact with them I drove from S. Prince George to Newport News. No regrets. I am pleased as punch. Aaron got me set up with Johnnie and we started the art of haggling in the best way. Johnnie made it easy for me to find what I needed in a car. And it just turned out it’s what I wanted too. We had great conversations over features and car techie stuff. It felt really good when Roberto stopped over and made sure I was doing well. We were all putting time and effort in. No one wanted me to leave without a car—including myself. Long story short we found a great pairing of a 2021 Kia Sorento SX with the right price. I’m telling you this car looks HOT in black. My boyfriend says I’m super sexy driving it. So yeah. It’s mine now. On top of allllll that. Johnnie helped me get my rental taken care of so I could drive my new car home. Over and above. Primo. I look forward to my first oil change so I can come by and see y’all. More

Mr. Archer was extremely helpful and professional. He provided me with exactly what I wanted and more. Outstanding service! Will highly recommend him and Casey. provided me with exactly what I wanted and more. Outstanding service! Will highly recommend him and Casey. More