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Casey Kia
Newport News, VA
1,532 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,532 reviews
February 22, 2021
From the start mr.archer made me feel like I was home with my family and just that right there just made it really easy for me to make a purchase with plus his honesty and how he was down to earth. with my family and just that right there just made it really easy for me to make a purchase with plus his honesty and how he was down to earth. More
by Darius
Employees Worked With
February 22, 2021
Charles provided great service. Very detailed and transparent. Most definitely an expert in the field. If you ever go to Casey Kia make sure you ask for Mr. Charles Archer. transparent. Most definitely an expert in the field. If you ever go to Casey Kia make sure you ask for Mr. Charles Archer. More
by Trae S.
Employees Worked With
February 19, 2021
They worked well to get me my car and made sure everything was perfect, I’m in love with the car. Thank you to both Jacob & Ryan for their good work! everything was perfect, I’m in love with the car. Thank you to both Jacob & Ryan for their good work! More
by 19brianal
February 16, 2021
Casey Kia offers you great service and done right. I take really good care of all aspects of my car and they respect that and you will be satisfied with your results. They will also answer any questions you really good care of all aspects of my car and they respect that and you will be satisfied with your results. They will also answer any questions you may have regarding your repair order. I would highly recommend them if you need or require service for your Kia. More
by hotvid1
Employees Worked With
Taylor~tech, Jimmy Dianna
February 14, 2021
Jacob was great and completely transparent with me regarding the car. He found solutions for me and answered every question I had. The sales department was great and I’m great full to everyone that wo regarding the car. He found solutions for me and answered every question I had. The sales department was great and I’m great full to everyone that works there. More
by Michaelparshall13
Employees Worked With
February 11, 2021
Charles was amazing, he explained everything thoroughly. He also made sure I got a good deal. I will referral him to my friends and family. He also made sure I got a good deal. I will referral him to my friends and family. More
by Cmartinez
Employees Worked With
February 10, 2021
Another great experience with the Casey family. Every time we enter the dealership it’s just like going to my second home. The staff is very hospitable, the showroom is very clean and the salesmen and wo time we enter the dealership it’s just like going to my second home. The staff is very hospitable, the showroom is very clean and the salesmen and women are very attentive to all your needs. It’s very refreshing compared to other very pushy dealerships. I still haven’t presented a challenge the Casey team isn’t able to overcome. If you want to buy a car they will find a way to make it happen. This is my 5th car with this team and I will be back to buy more. The level of customer service I receive is unparalleled. More
by Latson_monique
Employees Worked With
Other Employees :
Aaron McGiffin, Ryan Mason
February 09, 2021
I am a first time buyer and I have been to plenty dealerships and this one was the one. Charles was so considerate and very helpful. dealerships and this one was the one. Charles was so considerate and very helpful. More
by BaileyB
Employees Worked With
February 06, 2021
It was pleasure to have done businesse with him he was very patient made everything thing clear for me he was very helpful. & nice I would recommend him to everyone who's looking to purchase a car kia roc very patient made everything thing clear for me he was very helpful. & nice I would recommend him to everyone who's looking to purchase a car kia rocks More
by L2dak
Employees Worked With
February 03, 2021
Great and comfortable experience with Casey Kia and Charles. He was knowledgeable and helpful and not pushy. My family and I felt well taken care of and would recommend to others. Charles. He was knowledgeable and helpful and not pushy. My family and I felt well taken care of and would recommend to others. More
by Rschiffer08
Employees Worked With
