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Casey Kia
Newport News, VA
1,536 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,536 reviews
January 17, 2021
We were truly blessed to get Jacob as our salesman. He is sincere, thorough and very professional. He really knew the car features in and out and took his time demonstrating them to us. Very pleased with our sincere, thorough and very professional. He really knew the car features in and out and took his time demonstrating them to us. Very pleased with our experience that was guided through Jacob. More
by KK
Employees Worked With
January 14, 2021
Great place will return for to by my 5th in car soooon. Great place and people that will listen and take care of your wants and needs Great place and people that will listen and take care of your wants and needs More
by Bluephi44
Employees Worked With
January 14, 2021
Charles Archer is a top-notch sales professional. He made my car buying experience at Casey Kia a plus. He's honest straight to the point and he will stick with you throughout the process. Charles Archer was my car buying experience at Casey Kia a plus. He's honest straight to the point and he will stick with you throughout the process. Charles Archer was there throughout the entire process. I would definitely come back to buy another car from Charles Archer. He's a great person and if he's not the top salesperson at Casey Kia he should be. More
by russelltaylor64.rt
Employees Worked With
January 08, 2021
Customer service was excellent at the Dealorship. All of the employees were very friendly , knowledgeable and helpful I will recommend this Dealorship in the future to friends and colleagues of the employees were very friendly , knowledgeable and helpful I will recommend this Dealorship in the future to friends and colleagues More
by Robincorbett16
January 07, 2021
I would like to give a big thank you to Johnnie Jordan Jr who made my car buying experience very pleasant. He set the bar across the board for a perfect customer experience. I had been thinking about trading who made my car buying experience very pleasant. He set the bar across the board for a perfect customer experience. I had been thinking about trading in my 2016 Sorento for a new model and he was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. Thank you Johnnie, James Barnes and Casey Kia staff for going above and beyond my expectations. More
by Adrian
December 31, 2020
The dealership and Jacob the salesman were the best. He took great care of my needs and I would recommend him to everyone he was nice and very knowledgeable he made sure I knew everything that my new Kia S took great care of my needs and I would recommend him to everyone he was nice and very knowledgeable he made sure I knew everything that my new Kia Soul had to offer More
by Renatasims757
Employees Worked With
December 31, 2020
He was wonderful help from start to finish. Very straightforward which is something I appreciate when you’re spending that kind of money. I would definitely recommend him to anyone looking to buy a straightforward which is something I appreciate when you’re spending that kind of money. I would definitely recommend him to anyone looking to buy a car. More
by KristenW
Employees Worked With
December 29, 2020
Charles was the best Sale man, I really enjoyed working with him in finding my dream car, this is my third kia, and I love it. with him in finding my dream car, this is my third kia, and I love it. More
by brittneycbea
Employees Worked With
December 27, 2020
The was the single best car buying experience I have ever had. Charles Archer was very knowledgable and gave incredible service and attention without annoying pressure. I left Casey Kia in a brand new 2021 had. Charles Archer was very knowledgable and gave incredible service and attention without annoying pressure. I left Casey Kia in a brand new 2021 Kia Forte when I initially went looking for a used vehicle. Charles customer service alone made me feel welcomed and valued. Thank you for everything! More
by courtneye smiley
Employees Worked With
December 23, 2020
Casey Kia sales department is absolutely outstanding! I recieved a call from Johnnie Jordan Jr about possibly doing a trade of my 2015 Kia and upgrading to something new. At the appointment I had many conc recieved a call from Johnnie Jordan Jr about possibly doing a trade of my 2015 Kia and upgrading to something new. At the appointment I had many concerns due to my financial changes the pandemic has caused. I did not expect to be driving off in a new 2021 but Johnnie, Sam and the finance team worked thier magic. They had an answer to all of my questions and a solution to all of my concerns. I can't thank you all enough for helping me get such and amazing and very unexpected Christmas present! More
by TB
