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Casey Kia
Newport News, VA
1,531 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,531 reviews
December 31, 2020
He was wonderful help from start to finish. Very straightforward which is something I appreciate when you’re spending that kind of money. I would definitely recommend him to anyone looking to buy a straightforward which is something I appreciate when you’re spending that kind of money. I would definitely recommend him to anyone looking to buy a car. More
by KristenW
Employees Worked With
December 31, 2020
The dealership and Jacob the salesman were the best. He took great care of my needs and I would recommend him to everyone he was nice and very knowledgeable he made sure I knew everything that my new Kia S took great care of my needs and I would recommend him to everyone he was nice and very knowledgeable he made sure I knew everything that my new Kia Soul had to offer More
by Renatasims757
Employees Worked With
December 29, 2020
Charles was the best Sale man, I really enjoyed working with him in finding my dream car, this is my third kia, and I love it. with him in finding my dream car, this is my third kia, and I love it. More
by brittneycbea
Employees Worked With
December 27, 2020
The was the single best car buying experience I have ever had. Charles Archer was very knowledgable and gave incredible service and attention without annoying pressure. I left Casey Kia in a brand new 2021 had. Charles Archer was very knowledgable and gave incredible service and attention without annoying pressure. I left Casey Kia in a brand new 2021 Kia Forte when I initially went looking for a used vehicle. Charles customer service alone made me feel welcomed and valued. Thank you for everything! More
by courtneye smiley
Employees Worked With
December 23, 2020
Casey Kia sales department is absolutely outstanding! I recieved a call from Johnnie Jordan Jr about possibly doing a trade of my 2015 Kia and upgrading to something new. At the appointment I had many conc recieved a call from Johnnie Jordan Jr about possibly doing a trade of my 2015 Kia and upgrading to something new. At the appointment I had many concerns due to my financial changes the pandemic has caused. I did not expect to be driving off in a new 2021 but Johnnie, Sam and the finance team worked thier magic. They had an answer to all of my questions and a solution to all of my concerns. I can't thank you all enough for helping me get such and amazing and very unexpected Christmas present! More
by TB
December 23, 2020
Amazing service that Charles provided from start to finish. He got me in what I wanted with the price I wanted. Everyone at this location was very friendly. I would highly recommend Casey to anyone finish. He got me in what I wanted with the price I wanted. Everyone at this location was very friendly. I would highly recommend Casey to anyone More
by tammyann72
December 20, 2020
Jacob was friendly, patient, and determined to get us taken care of. The whole while he was super respectful of our wishes. Thanks so much. taken care of. The whole while he was super respectful of our wishes. Thanks so much. More
by louiswalker.wdd
Employees Worked With
Other Employees :
Aaron McGiffin
December 17, 2020
Jacob was very friendly and knowledgeable about the vehicle I wanted to buy. The process went very smoothly. Will trust him with my next purchase. vehicle I wanted to buy. The process went very smoothly. Will trust him with my next purchase. More
by Sandyb2u
December 15, 2020
My service representative Christina Allen is awesome. She explained everything that was done with my car and recommended other maintenance that needs attention. She worked closely and in tandem with the mast explained everything that was done with my car and recommended other maintenance that needs attention. She worked closely and in tandem with the master mechanic More
by nplopez071426
Employees Worked With
Christina Allen
December 12, 2020
Amazing dealership everybody is friendly and efficient was able to get a brand new car in only a matter of minutes if I had to choose any dealership it would be this one was able to get a brand new car in only a matter of minutes if I had to choose any dealership it would be this one More
by Jasonmaxxx11
Employees Worked With
Other Employees :
Orlando Vincent, Karla Tristani, Forrest Eversole, Diana Johnson
