
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,531 reviews
It was a pleasure working with Aaron! Honestly he ain’t like any other salesman cause he’s honest and even told me about some small flaws in the car! Nothing major but the thought counts! Casey Kia is like any other salesman cause he’s honest and even told me about some small flaws in the car! Nothing major but the thought counts! Casey Kia is a great dealership! I flew from the opposite side of the US , And Casey KS sent me a driver to pick me up from the airport and drive meAn hour and a half to the dealership. Thank you Aaron Thank you Casey Kia & thank you to the manager Mr.Roberto Dial’ More
I was warmly greeted by Mr. Johnnie a few moments after arriving, which was great because several dealerships in the area approach you before you even step out of the car. Mr. Johnnie was knowledgeable abo arriving, which was great because several dealerships in the area approach you before you even step out of the car. Mr. Johnnie was knowledgeable about the cars I had expressed interest in and offered a side by side comparison to help me make the best choice in a new car. From start to finish, Mr. Johnnie made my experience a memorable one! I was walked though all of the controls and operation features of the vehicle before heading home for the night by Mr. Johnnie. Mr. Aaron also came to greet us and talk about the two cars I was interested in, one of which they received 4 days ago so it was exciting to see as you can’t build it at Kia online yet! Mr. Sam worked incredibly quickly and diligently with finalizing the numbers and I ended with a better rate than I anticipated! Mr. James ensured that I understood all the terms prior to my signature on any document. I’m not sure who detailed my car but they did such a nice job and I’m proud to have Casey Kia on my car! Thank you so much to all the amazing individuals who helped me with my purchase today & happy holidays! More
Johnnie was kind, friendly and helpful in finding my new car. I got a great deal and he help to make sure all the concerns I had were answered and followed up with me. I would recommend Johnnie to anyone car. I got a great deal and he help to make sure all the concerns I had were answered and followed up with me. I would recommend Johnnie to anyone looking for a great car. More
Charles worked hard to earn our business and was very efficient. He listened and answered all the questions we had. He was straightforward. He worked very quickly. efficient. He listened and answered all the questions we had. He was straightforward. He worked very quickly. More
Very easy to work with in a no pressure sales environment. Made me a great offer on a new/used Kia that couldn't be matched. environment. Made me a great offer on a new/used Kia that couldn't be matched. More
Great salesman shows you everything before you buy and works with you and the price that you are working with so go to Jacob to get a car! works with you and the price that you are working with so go to Jacob to get a car! More
I bought a Kia Cadenza from Casey Kia and it's a beautiful car. I dealt with Sam Saleem, Jacob Martinez and Aaron Mcgiffin. They are miracle workers. They can take a deal that looks impossible and m beautiful car. I dealt with Sam Saleem, Jacob Martinez and Aaron Mcgiffin. They are miracle workers. They can take a deal that looks impossible and make it look easy. The dealership always has a family feel. When I go I always feel like I could stay all day. Hands down this is the best sales team you could ever get. If you need or want a car and no one will help you call the team at Casey Kia and you will walk away extremely satisfied!! More
The best service that I could possibly get parts department service department excellent people service I came in on the upsell from parts DepartmentI will continue to come back as a customer as lon department service department excellent people service I came in on the upsell from parts DepartmentI will continue to come back as a customer as long as I keep my Kia Sportage thank you More
We had a car we were upside down in. We went to a couple other car dealerships to explore different options and failed miserably. My wife and I said let’s go the Kia dealership and talk to Jacob Martinez an other car dealerships to explore different options and failed miserably. My wife and I said let’s go the Kia dealership and talk to Jacob Martinez and Sam Saleem before we give up. That was the best decision we made. Those guys only know how to get to the yes!! Greatest of all time is a term that we hear a lot and the value gets lost however, these two are without a doubt The Greatest Sales Team Of All Time!! I have bought many cars from them and I always get the highest level of customer service and satisfaction. The staff treats us like we are part of the Kia family and it is rare that you go to any dealership and receive that type of treatment every time. I advise any one who needs a car new or used to talk to Jacob and Sam and I GUARANTEE they won’t regret it!! When I purchase my next vehicle I will be going back!! More