
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Initially came in for a Hyundai Sonata. Was shown a Kia Optima which is similar and made by the same company. I walked away with a car that was a year newer than my previous cars, less miles, and more feat Optima which is similar and made by the same company. I walked away with a car that was a year newer than my previous cars, less miles, and more features with a included warranty. I would recommend this dealership and mr. Charles archer to anyone! More
I would like to take this time to review my experience with my recent purchase of my 2020 Kia Sorento. In my recent endeavors in purchasing a new vehicle, I was referred to Jacob Martinez. My purchasing e with my recent purchase of my 2020 Kia Sorento. In my recent endeavors in purchasing a new vehicle, I was referred to Jacob Martinez. My purchasing experience with Jacob was exceptional. I was very impressed! Jacob was very professional, respectful and honest in character. I appreciate his way of conducting business. I would refer anyone to Jacob that is interested in a purchasing a Kia. Thank you for a pleasant experience!! More
I bought a K5 about a month ago with the help of Jacob. His customer service was so good I decided to buy my daughter a car from there as well. Just as before Jacob delivered. With the support of Sam Salem His customer service was so good I decided to buy my daughter a car from there as well. Just as before Jacob delivered. With the support of Sam Salem this buying experience was even better than the last. Their outstanding customer and acumen getting deals done made this experience extremely enjoyable and smooth. More
Sam Saleem and Jacob did it again!! I needed a car for my son as well. I talked to Sam and told him my situation and he went straight to work getting the deal done. Jacob sprung into action trying to figure son as well. I talked to Sam and told him my situation and he went straight to work getting the deal done. Jacob sprung into action trying to figure out what type of vehicles would work for me. Needless to say they got it done!! There was never any talk of what they couldn’t do only what we needed to do to get the deal done. Once again top notch customer service, very friendly and a relaxed environment made for a great buying experience. With out a doubt if anyone needs a car I will be recommending Jacob and Sam!! A team up that doesn’t have no in their vocabulary!! More
It took some time to complete the process. Jacob was wonderful through it all. I am definitely enjoying my ride. Thanks to all for taking the time to explain and working hard to get this done in my time wonderful through it all. I am definitely enjoying my ride. Thanks to all for taking the time to explain and working hard to get this done in my timeframe. More
Jamie Reeves was awesome, very informative and personable. She helped with the information i needed to make a decision on what decision would best work for me and my family. personable. She helped with the information i needed to make a decision on what decision would best work for me and my family. More
Jacob M is such a great salesman he was so beyond patient and extremely kind to us. I have nothing but great words of gestures toward Jacob. Casey Kia will forever prosper as long as they have understanding, and extremely kind to us. I have nothing but great words of gestures toward Jacob. Casey Kia will forever prosper as long as they have understanding, kind, and caring employees like Jacob and Sam. Thanks again for working with us. More
I have never had a nearly new car ever! Mr Archer was awesome the Casey Kia is now family I will tell everyone to come here! awesome the Casey Kia is now family I will tell everyone to come here! More
Great experience from the time I came to the time I left. Had the pleasure of working with Johnnie Jordan and boy was he full of energy and excitement. Was able to help me get into a beautiful 2021 Kia K5. M Had the pleasure of working with Johnnie Jordan and boy was he full of energy and excitement. Was able to help me get into a beautiful 2021 Kia K5. Management and finance team were a pleasure to work with. Would highly recommend this dealership and Johhnie for your new or used Kia needs! More
Jacob was SUPER helpful. Very knowledgeable about the cars we were interested in and made everything very convenient, even picking us up from our hotel since we didn’t have any way to get to the dealersh cars we were interested in and made everything very convenient, even picking us up from our hotel since we didn’t have any way to get to the dealership. Everyone at Casey Kia was amazing (from getting most of the paperwork done on the phone and over email in advance so we didn’t have to spend so much time in the dealership, to getting us the best deal on exactly the type of car we were looking for). I really loved that everyone helping us was very direct and helped me find what I wanted instead of pushing me to something. Else I did not want. Thank you Jacob and Aaron from Casey Kia!! More