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Casey Kia
Newport News, VA
1,524 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,524 reviews
July 22, 2020
Jacob was an excellent salesman!! He was kind courteous and did an excellent job working all the nuances of the deal. He also kept us updated on the status of the deal something I really appreciate. If you and did an excellent job working all the nuances of the deal. He also kept us updated on the status of the deal something I really appreciate. If you need a salesman who can get the job done call Jacob because he can get it done. Aaron was behind the scenes helping us as well and his customer service was second to none. With a tough deal marred with a lot of negative interest he was able to work the deal and ensure my families best interest remained in the forefront. More
by Latson_monique
July 18, 2020
Quick recall work I had a recall that needed done and the service team did a quick and thorough job on the work and got me on the way. If you are going to have a recal I had a recall that needed done and the service team did a quick and thorough job on the work and got me on the way. If you are going to have a recall this is the way I would want it to go. More
by ford68
Employees Worked With
Not listed
July 17, 2020
Jacob was so patient and worked so hard to find the right vehicle for me. He explained everything until I completely understood which was a huge help as a first time car buyer. vehicle for me. He explained everything until I completely understood which was a huge help as a first time car buyer. More
by molly.firth24
July 14, 2020
Nice place and all the staff is good. Jacob treat us very well and solve all our questions making the sale easier for my and my wife well and solve all our questions making the sale easier for my and my wife More
by Carlos
July 12, 2020
Chris was an excellent sales rep. We are very glad that we made the purchase at Casey Kia. We would highly recommend anyone looking for a new or used automobile to use the Casey Auto Group. we made the purchase at Casey Kia. We would highly recommend anyone looking for a new or used automobile to use the Casey Auto Group. More
by bozzman_11
July 11, 2020
Our experience working with everyone was fantastic. They were all friendly and extremely helpful. I Would recommend Casey Kia to anyone looking for a vehicle. were all friendly and extremely helpful. I Would recommend Casey Kia to anyone looking for a vehicle. More
by 1876calewis3
July 10, 2020
My trip for a new car was very informative, formal, at my own pace, and most of all, I got exactly what I wanted out of a car. own pace, and most of all, I got exactly what I wanted out of a car. More
by Gavin
July 09, 2020
Jacob was great! He got me the car I wanted for an affordable price, he was very helpful and knew what he was talking about. affordable price, he was very helpful and knew what he was talking about. More
by 5austinprice5
Employees Worked With
July 08, 2020
Jacob did an Amazing job!! He got us in the car we wanted at an unbelievable price! I Highly recommend Casey Kia and Jacob to anyone looking for a car. This is the third vehicle that I have purchased at Case at an unbelievable price! I Highly recommend Casey Kia and Jacob to anyone looking for a car. This is the third vehicle that I have purchased at Casey Kia and they have been professional and willing to work with me every time. More
by ToMaPri
