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Casey Kia

Newport News, VA

4.8
1,532 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,532 reviews

July 18, 2020

Quick recall work I had a recall that needed done and the service team did a quick and thorough job on the work and got me on the way. If you are going to have a recal More

by ford68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed
Jul 18, 2020 -

Casey Kia responded

Thank you so much for the five star review. We are extremely grateful for the opportunity to take care of all of your service needs. Sincerely, Roberto A. Dial- General Manager

July 17, 2020

Jacob was so patient and worked so hard to find the right vehicle for me. He explained everything until I completely understood which was a huge help as a first time car buyer. More

by molly.firth24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron McGiffin, Sam Saleem, Jimmy Dianna
Jul 18, 2020 -

Casey Kia responded

Thank you so much Molly for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2020 KIA Sorento. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

July 14, 2020

Nice place and all the staff is good. Jacob treat us very well and solve all our questions making the sale easier for my and my wife More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto A. Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Casey Kia responded

Thank you so much Carlos for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2020 KIA Sportage. Also thank you for the positive endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

July 12, 2020

Chris was an excellent sales rep. We are very glad that we made the purchase at Casey Kia. We would highly recommend anyone looking for a new or used automobile to use the Casey Auto Group. More

by bozzman_11
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Duncan
Jul 13, 2020 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

July 11, 2020

Our experience working with everyone was fantastic. They were all friendly and extremely helpful. I Would recommend Casey Kia to anyone looking for a vehicle. More

by 1876calewis3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Vodehnal
Jul 13, 2020 -

Casey Kia responded

Thank you so much Christine for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2020 KIA Forte. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

July 10, 2020

My trip for a new car was very informative, formal, at my own pace, and most of all, I got exactly what I wanted out of a car. More

by Gavin
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Duncan
Jul 13, 2020 -

Casey Kia responded

Thank you so much Gavin for the five star review. We are extremely grateful for the opportunity to earn your business on the purchase of your 2017 KIA Optima. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial-General Manager

July 09, 2020

Jacob was great! He got me the car I wanted for an affordable price, he was very helpful and knew what he was talking about. More

by 5austinprice5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2020 -

Casey Kia responded

Thank you so much Austin for the five star review! We are extremely grateful to earn your business on the purchase of your 2019 KIA Forte. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

July 08, 2020

Jacob did an Amazing job!! He got us in the car we wanted at an unbelievable price! I Highly recommend Casey Kia and Jacob to anyone looking for a car. This is the third vehicle that I have purchased at Case More

by ToMaPri
Recommend Dealer
Yes
Employees Worked With
James Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2020 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

July 05, 2020

Great service thanks to mr. Saleem and the team for helping me with my purchase. Drove all the way from New Jersey to get my favorite car from now my favorite place More

by Fayyaz Ahmed
Recommend Dealer
Yes
Employees Worked With
James Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Saleem
Jul 11, 2020 -

Casey Kia responded

Thank you so much Fayyaz for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Sam Saleem and the rest of my staff. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

July 03, 2020

Excellent service and great hospitality. Jacob Martinez was attentive, knowledgeable and extremely respectful. I would recommend Casey Kia and Jacob to everyone. I've never had a better sales experience. More

by Ivangord
Recommend Dealer
Yes
Employees Worked With
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Saleem
Jul 11, 2020 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

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