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Casey Kia
Newport News, VA
1,531 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,531 reviews
June 01, 2020
Charles A not only has great customer service but gave a great bargain. He assisted my family before with another purchase of a used car that is still functioning like the first day it was brought. great bargain. He assisted my family before with another purchase of a used car that is still functioning like the first day it was brought. More
by Jen1998
Employees Worked With
May 30, 2020
Kaitlyn was very helpful as my daughter bought her first car. She went above and beyond to find the right price. We strongly recommend her. car. She went above and beyond to find the right price. We strongly recommend her. More
by Lisa
Employees Worked With
May 26, 2020
Charles was amazing! Explained everything about the car so we could understand it. He was very thorough in answering all our questions. Best experience! I would definitely recommend Casey Kia to all my fam so we could understand it. He was very thorough in answering all our questions. Best experience! I would definitely recommend Casey Kia to all my family and friends! Thank you!!! More
by Carolineholden
Employees Worked With
May 26, 2020
My experience with Charles Archer at Casey Kia was very pleasant. He listened to what I was looking for at the price I was looking to spend and hooked me up with a 2017 Certified Kia Niro FE/LX. I’m very p pleasant. He listened to what I was looking for at the price I was looking to spend and hooked me up with a 2017 Certified Kia Niro FE/LX. I’m very pleased with the courtesy and professionalism that I was shown by Charles from start to finish. Great time purchasing a car. I would definitely recommend him to others. More
by Jellybean
May 25, 2020
I'm glad that I had the pleasure to meet Charles Archer at Casey Kia! Mr. Archer was straight forward with me and helped my get the car that I was looking for. I will definitely recommend Casey Kia and Mr. at Casey Kia! Mr. Archer was straight forward with me and helped my get the car that I was looking for. I will definitely recommend Casey Kia and Mr. Archer to my my family and friends More
by Jessica Lewis
Employees Worked With
May 25, 2020
Great sales person worked with me do my financial Need. It’s my second Kia , I bought at that dealer, my 4.th Kia Thank you It’s my second Kia , I bought at that dealer, my 4.th Kia Thank you More
by froline816
Employees Worked With
May 24, 2020
We had a great experience purchasing our new car. The sales team worked hard to meet our expectations and budget. They worked quickly to resolve anything that came up, even after the sale. Jacob has been sales team worked hard to meet our expectations and budget. They worked quickly to resolve anything that came up, even after the sale. Jacob has been doing research on our vehicle to help us figure a few questions we have had come up. The process was great. Thank you! More
by Ashley G.
May 23, 2020
5/22/20 went to the Kia dealership not knowing if I could test drive a car or not during this pandemic. Kaitlin Fields came outside immediately to greet me with a smile and asked how she could help me. could test drive a car or not during this pandemic. Kaitlin Fields came outside immediately to greet me with a smile and asked how she could help me. She asked all the right questions and she was knowledgeable about her job. She made the environment feel comfortable and her personality is great. If you need a car from Kia, go see Kaitlin Fields. Signing off “Riding Sweet 2021 Kia Seltos” More
by Dimplesr2
May 23, 2020
Kaitlin was extremely helpful!! She is perky, helpful and she has a beautiful spirit! I really enjoyed her! I would recommend that EVERYONE go to this establishment (and ask for Kate fields). she has a beautiful spirit! I really enjoyed her! I would recommend that EVERYONE go to this establishment (and ask for Kate fields). More
by noaneubia
Employees Worked With
May 22, 2020
Kaitlin was a great saleswoman throughout my entire process of purchasing my 2020 Kia Sorento SX. She was knowledgeable and logical during negotiations and with the help of Mr. Saleem, I was able to wa process of purchasing my 2020 Kia Sorento SX. She was knowledgeable and logical during negotiations and with the help of Mr. Saleem, I was able to walk out the door with exactly what I wanted for the price I wanted. 100% recommended this team. More
by Dominick Nigra
