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Casey Kia

Newport News, VA

4.7
1,527 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,527 reviews

February 10, 2020

I am beyond happy with me services. They made my dream come true. Aaron was excellent and went above and beyond for me. Thank you so much! More

by jcpmom1662
Recommend Dealer
Yes
Employees Worked With
Aaron McGiffin
Feb 15, 2020 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Aaron McGiffin. It is our goal to exceed all of our customer's expectations with radical hospitality! Please let me know if you need anything in the future! Sincerely, Roberto A. Dial- General Manager

February 08, 2020

My son had an emergency on the road with his 3018 Kia Sorento. The vehicles was towed to Casey. The service department was very helpful with rental information and keeping us informed as to the status of More

by MARBETH156
Recommend Dealer
Yes
Employees Worked With
Joseph Butkiewicz
Feb 15, 2020 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful that we were able to offer assistance to help with your service needs. We strive to exceed our customer's expectations with radical hospitality! We look forward to taking care of all of your service needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

February 07, 2020

Out of state purchase Bought a Kia Optima plug in from Aaron. I live in another state, yet buying the car with no hassles was easy with Aaron. Had the car driven to my ho More

by MC
Recommend Dealer
Yes
Employees Worked With
Aaron McGiffin
Feb 08, 2020 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business all the way from Maryland. Also thank you for the positive endorsement of Aaron McGiffin. It is our goal to exceed all of our customer's expectations with radical hospitality. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

February 07, 2020

I had a very good experience with Kate! Great Salesperson. I highly recommend to come and get a car from her! Thank you for everything!!! More

by Jerrold .heckstall
Recommend Dealer
Yes
Employees Worked With
Kaitlin Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Saleem
Feb 08, 2020 -

Casey Kia responded

Thank you so much Jerrold for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Kaitlin Fields. We strive to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

February 05, 2020

Darryl Griffin and the team at Casey Kia helped me in getting my family car at an affordable price! Darryl was very helpful and gave me the knowledge I needed to make a choice I will be happy with for ye More

by Thomas Harmon
Recommend Dealer
Yes
Employees Worked With
Darryl Griffin
Feb 08, 2020 -

Casey Kia responded

Thank you so much Thomas for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Darryl Griffin. It is our goal to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

February 04, 2020

Jacob is a man of God and dosnt need to sell you a car because he just dose what’s right by God and man so the sales just naturally happen around him. He will be a blessing to your company for as long More

by lugo.charles.lugo
Recommend Dealer
Yes
Employees Worked With
James Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron McGiffin, Pamela Denny, Cassie Schaefer
Feb 05, 2020 -

Casey Kia responded

WOW!!! Thank you so much Charles for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the glowing recommendation of Jacobo Martinez! His level of professionalism and his faith are welcomed here! I am a man of GOD first as well! Our goal is to exceed all of our customers expectations with radical hospitality. Please let me know if you need anything in the future! Sincerely, Roberto A. Dial- General Manager

February 03, 2020

Excellent!! Aaron was great. He is professional, knowledgeable and workedd hard to get us a HOT car at a great price. We give him 20 stars. More

by TomandJohn
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aaron McGiffin
Feb 05, 2020 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Aaron McGiffin. We strive to exceed all of our customer’s expectations with radical hospitality. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

February 01, 2020

My primary salesperson was Chelsea and she did a awesome job. She address all my concerns and answer all questions. Charles also was also helpful as well. Overall the team was great More

by shannatisdale4
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
Feb 05, 2020 -

Casey Kia responded

Thank you so much Shanna for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Chelsea Samuels and Charles Archer. We strive to exceed all of our customer’s expectations with radical hospitality. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

February 01, 2020

Thank you so much Kaitlin & Jeff!!!!!! Kaitlin Fields was an amazing saleswoman! She worked with my mom previously, who also had a great experience and suggested I come to see Kaitlin. I wa More

by Scott F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlin Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Finch
Feb 05, 2020 -

Casey Kia responded

Thank you so much Scott for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Kaitlin Fields and Jeffrey Finch. We strive to exceed all of our customer’s expectations with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

February 01, 2020

I was very pleased and extremely satisfied with Aaron and the dealership. I almost took my business to 1st team Kia but I’m glad I stayed More

by Lovingly64
Recommend Dealer
Yes
Employees Worked With
Roberto A. Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron McGiffin
Feb 04, 2020 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for another opportunity to earn your business. Also thank you for the positive endorsement of Aaron McGiffin. It is our goal to exceed all of our customer’s expectations with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

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