
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Beyond satisfied with the excellent customer service from Jacob Martinez and team. Thank you so much for helping me with my dream car. HIGHLY RECOMMENDED! Jacob Martinez and team. Thank you so much for helping me with my dream car. HIGHLY RECOMMENDED! More
When i say Charles went above & beyond for me today he did such a amazing job with helping me today on a great car . The customer service here is the best i have ever seen in a long time & i really apprec did such a amazing job with helping me today on a great car . The customer service here is the best i have ever seen in a long time & i really appreciate them making me feel welcomed . Thanks to Charles i get to enjoy my beautiful new car . Please stop by there if you need a car I’m sure they can help More
I was extremely impressed with my salesmen, Jacob Martinez! He was very much a gentleman! knowledgeable, was able to answer all of my questions. Courteous and polite. He worked hard and made my deal Martinez! He was very much a gentleman! knowledgeable, was able to answer all of my questions. Courteous and polite. He worked hard and made my deal happen. I’m 54 and bought my very FIRST NEW CAR; 2020 Kia Forte LXS It is beautiful, with lots of bells and whistles. Jacob Martinez is the first salesmen I’ve dealt with that was real, and didn’t try and wheel and deal me. He treated me the utmost respect. Thank youJacob! More
Aaron was extremely knowledgeable about the selection of vehicles and committed to customer experience. Couldn’t have asked for a better car buying experience and I really feel as though he worked to ensure vehicles and committed to customer experience. Couldn’t have asked for a better car buying experience and I really feel as though he worked to ensure I got a great deal on my vehicle. Definitely a contributing factor in me buyin from this dealership vs the others I looked at! More
Great Experience, Very Nice Clean Used Vehicle. We had a great experience today purchasing a used vehicle from Kaitlin Fields at Casey Kia. I had requested info on a Saturday after my second car br We had a great experience today purchasing a used vehicle from Kaitlin Fields at Casey Kia. I had requested info on a Saturday after my second car broke down, and we got a call Sunday to come look at the vehicle. We came in, Kaitlin was very nice and friendly, and we were out with the car before the end of the day Sunday. Very happy with the customer service pre-and during the sale. More
Appoint making was easy, great reminders via text and phone. The overall experience was great. I will definitely drop my car off for services again. phone. The overall experience was great. I will definitely drop my car off for services again. More
Hi Kaitlin ! So this is my third car that I am buying from Casey Kia and to say this second car was nothing short of a nightmare is an understatement to be fair there were different employees working the from Casey Kia and to say this second car was nothing short of a nightmare is an understatement to be fair there were different employees working there at the time of purchase but we had a very long list of issues with that car and the last one with my steering wheel locking up almost causing us to crash was the last straw .Sam the sales manager immediately had me brought in to get me into a new vehicle and Kaitlin worked with me The entire time very professional sweet and kind not to mention she has a very good voice I heard her singing a few times LOL I am not an easy person to work with my dad has been a car salesman my entire life so I know all the tricks of the trade and they still put up with me and gave me an amazing deal to make up for all of the troubles that I have had in the past. I definitely recommend working with her and Sam for your car buying needs . More
Awesome, Awesome,Awesome. Thanks for everything you and the staff at Casey. That’s why I keep coming back . Please keep up the good work, I’m sure I will be back. the staff at Casey. That’s why I keep coming back . Please keep up the good work, I’m sure I will be back. More
Lease to Owner Great staff at Casey Kia! Mr. Johnnie Jordan was excellent in making sure that I was informed of the process of going from a leasee to an owner. Gre Great staff at Casey Kia! Mr. Johnnie Jordan was excellent in making sure that I was informed of the process of going from a leasee to an owner. Great job and thank you! More
Charles is an outstanding professional to work with. He has a high attention to detail, and showed genuine care and concern for every part of my purchase. has a high attention to detail, and showed genuine care and concern for every part of my purchase. More