Casey Kia

Proud mom of first time buyer As a mom of a first time buyer, Charles Archer made her first experience a fantastic one. Mr Archer was pleasant, patient, courteous and very knowle As a mom of a first time buyer, Charles Archer made her first experience a fantastic one. Mr Archer was pleasant, patient, courteous and very knowledgeable with very efficient details of the vehicle. And the process of purchasing a new car. This made us feel very confident with her choice. This made her experience an awesome one. I would recommend others to shop Casey Kia and use Charles Archer as salesmen I will be a repeat buyers More

One of the best dealerships I've ever worked with One of the most kind and considerate salespeople I've every worked with. I'd go back there again to buy a car. I went through cargurus to buy my car One of the most kind and considerate salespeople I've every worked with. I'd go back there again to buy a car. I went through cargurus to buy my car. They directed me to Casey Kia. Shaliyah took me on 3 test drives. I told her I wasn't going to buy a car yet. Whoever gave me the best deal I would buy a car. I went to one other dealership in Newport News and didn't like the cars. I also drove to Richmond to visit 2 car dealerships. Nothing met my fancy. I was going to drive down to North Carolina where my son bought his 2 cars. The manager was extremely nice and treated me like I was family as my son promised. I decided not to go to North Carolina because if I didn't find a car I would have driven to North Carolina for no reason and wasted gas money. The more I thought about it, I decided to go back to Casey Kia and looked at my first choice, a beautiful blue 2016 Hyundai Elantra. It had everything I wanted in a car. Push button starter, back up mirror and hands free talking on the phone. Charles Archer was fabulous and explained all the features on the car after I bought it and also wanted to put my tags on but I left the car at home. Steve was very helpful too. He was not pushy but was friendly and patient. Thank you to Shaliyah, Charles and Steve!!! More

Charles Archer Greta customer service, súper profesional and really helpful!! A real pleasure working with him. Would recommend him to any person looking for a new o Greta customer service, súper profesional and really helpful!! A real pleasure working with him. Would recommend him to any person looking for a new or use car. More

Just what we wanted! I stopped in to Casey Kia only to browse around and look at the Sorento, used models. Charles Archer was very gracious to show me around and listen t I stopped in to Casey Kia only to browse around and look at the Sorento, used models. Charles Archer was very gracious to show me around and listen to my desires of a possible Vehicle purchase. He listened very well and didn’t try to put me in a new vehicle but found the perfect car for our family. Needless to say we found exactly what we wanted in a beautiful Kia certified Pre-owned car. The whole staff was incredible and very accommodating… Steve, Lauren, Charles, Todd, Roberto. Awesome people and a great place to purchase a vehicle. I strongly recommend! More

Great customer service Great professionalism and great customer service. Would Recommend him to everyone that it’s looking for a great deal on a new or used car Great professionalism and great customer service. Would Recommend him to everyone that it’s looking for a great deal on a new or used car More

Charles Archer I went to Casey Kia with my 2011 Kia Sorento hoping to trade it in. Pulling into the parking lot I was met by Charles Archer. He was welcoming and wan I went to Casey Kia with my 2011 Kia Sorento hoping to trade it in. Pulling into the parking lot I was met by Charles Archer. He was welcoming and wanted to help me get into a car on my terms which of course was no money down and low payments! He not only got me the deal I needed but got me into a car I didn't realize I wanted. After speaking with me for a short time he suggested a 2015 Kia Soul and he couldn't have been more accurate. It's the perfect car for me and after the test drive I was convinced that it fit my personality and style. Over a month later and I could not be happier. If you need a new car or want to trade your old one in go to Casey Kia on Jefferson in Newport News. Ask for Charles Archer, he'll help you out. :) More

Great salesman I met I had the best customer service I’ve had in years when me and my friend went in to get her a new car. The gentle man. Who ended up selling her a car w I had the best customer service I’ve had in years when me and my friend went in to get her a new car. The gentle man. Who ended up selling her a car was very professional and friendly made us both feel like we were the his actual family and was doing everything to find the right fit for her. I am recommending everyone to go see Charles Archer when they want a new car. Great experience. More

Great Customer Service Brandon Thompson, was awesome to work with, he provided great customer service, very knowledgeable, honest and great overall to work with, thank you f Brandon Thompson, was awesome to work with, he provided great customer service, very knowledgeable, honest and great overall to work with, thank you for everything! More

Great Very courteous and knowledgeable of the vehicle. I would recommend him to anyone. He handled all needs of trading and paperwork very efficiently with Very courteous and knowledgeable of the vehicle. I would recommend him to anyone. He handled all needs of trading and paperwork very efficiently with no help. More