
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Buying a car We had been to multiple different dealerships in the past two weeks and Casey Kia was the first to be honest with us about the out the door cost and g We had been to multiple different dealerships in the past two weeks and Casey Kia was the first to be honest with us about the out the door cost and gave us an excellent deal. They weren't trying to sneak in additional charges like other dealerships and treated us like real people. The employees that helped us were very friendly and went out of their way to help us with the car buying process. I highly recommend Casey Kia. More
Great overall experience From the beginning of the car search process to the final purchase Charles was helpful, available, and accommodating. He worked with me to create a pr From the beginning of the car search process to the final purchase Charles was helpful, available, and accommodating. He worked with me to create a pro/con list when I was struggling to choose between two great options and never made me feel like I had to make the more expensive choice. I’m so happy with the whole experience and left with my new car feeling really calm and sure about making such a large purchase. I would certainly recommend Charles to friends and family and have already begun to share how great my time at Kia was. I can’t wait to enjoy my new car for years to come. More
Amazing experience!!! We had the pleasure of working with Mr. Charles Archer. I'll start off by saying he is very polite. He never once told us something because "it's what We had the pleasure of working with Mr. Charles Archer. I'll start off by saying he is very polite. He never once told us something because "it's what we wanted to hear." Mr. Archer is very upfront and honest. He told us everything we needed to know. We will be coming back to Casey Kia from now on. I have no complaints what so ever!! I can not express enough how wonderful the sales staff are! I suggest Casey Kia to everyone I meet now!! More
Excellence at it's best The customer service I received yesterday was customer service at is best Mr Archer assured me that I would leave that car dealership with a car and h The customer service I received yesterday was customer service at is best Mr Archer assured me that I would leave that car dealership with a car and he made that happen not only did he make it happen I left in a 2017 something that o would never imagine but with his faith in helping me I had faith that I would receive the blessings he is awesome that is all I can say More
I love this dealership-excellent customer service! Everytime I come in for service I have such a wonderful experience. Everyone is so pleasant and I always get my car serviced very fast. Great team; I Everytime I come in for service I have such a wonderful experience. Everyone is so pleasant and I always get my car serviced very fast. Great team; I love it! More
Was accomodating and helpful I went into Casey Kia knowing I wanted to buy a Soul. Laura Gayle was very friendly and helpful without being pushy. She was even patient and understa I went into Casey Kia knowing I wanted to buy a Soul. Laura Gayle was very friendly and helpful without being pushy. She was even patient and understanding when I dragged my two year old along and wanted to test drive two models of the Soul. Overall I had a very good experience. The only bad part of the sale was the young manager (whose name I didn't catch) who was too pushy when it came to negotiating a price. However the GM eventually came over and we were able to work out something that was satisfactory. Since then I have been in for an oil change and I was also very impressed with the speed and communication within the service department. More

Great experience A big thanks to Karon for helping me make a great decision and making me feel comfortable. It was a great experience and would recommend to anyone!! A big thanks to Karon for helping me make a great decision and making me feel comfortable. It was a great experience and would recommend to anyone!! More

Everytime I walk in the dealership~ I always felt welcome~ {Big shout-out to Charles Archer} I would~ & I have recommend this dealership to family & friends~ Charles Archer~ was the best salesperson that I've {Big shout-out to Charles Archer} I would~ & I have recommend this dealership to family & friends~ Charles Archer~ was the best salesperson that I've ever bought a use car from & believe me I have purchased many cars over my lifetime~ his experience, knowledge & his professionalism is one of the first things I noticed when he came out to greet me on the lot~ I told him what I was looking for~ my budget~ where I needed my payments to be~ and he did everything possible to make it happens~ but some things was out of his hands~ {the finance part of it}~ but that was okay~ it took almost 3 weeks for me to get into the car~ that I"am in soo in love with right now~ it was worth the wait~ Charles~ Steve {used car manager} and all the other people and departments that worked together at this dealership~ that came together to put me in A SUV that I'am loving more & move everyday~ ThankU All~ More
1st class service Dealing with Charles, Roberto and “The Rabbi” was like dealing with family. The whole process was smooth and stress-free, and worth the drive. I have Dealing with Charles, Roberto and “The Rabbi” was like dealing with family. The whole process was smooth and stress-free, and worth the drive. I have already recommended them to my friends. More
Best Auto Buying Experience Yet!!! Our experience with Charles, Steve and staff at Casey Kia made this car buying experience a piece of cake!! They went above and beyond to assist us, r Our experience with Charles, Steve and staff at Casey Kia made this car buying experience a piece of cake!! They went above and beyond to assist us, remained very professional yet friendly and easy to complete our purchase. This including bringing cars from Williamsburg to our liking, Recommend them 100%!!! More