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Castle Buick GMC of North Riverside
North Riverside, IL
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience.
At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 804 reviews
July 16, 2019
AMAZING Just the best experience EVER!! Joe Genna went out of his way to help us!! Nubia camas was also so helpful!! Thanks so much guys!!!!!!! Just the best experience EVER!! Joe Genna went out of his way to help us!! Nubia camas was also so helpful!! Thanks so much guys!!!!!!! More
by SUEGUZ58@aol.com
Verified Customer
July 13, 2019
Great service. Very friendly My truck was taken in as soon as i arrived, everyone was professional and friendly. I only was there for a little over and hour. My truck was taken in as soon as i arrived, everyone was professional and friendly. I only was there for a little over and hour. More
by BKFST59
Employees Worked With
Arnold\4!
July 12, 2019
Good Service, at Fair Prices and Great (Free ) Coffee Always great service, and honest. They don't try to sell you unneeded service. PLUS they have great free coffee in their comfortable customer waiting Always great service, and honest. They don't try to sell you unneeded service. PLUS they have great free coffee in their comfortable customer waiting lounge! More
by brentborgerson
Employees Worked With
Ernest Bell
July 10, 2019
Nothing short of exceptional! My experience at castle was above expectations! Tito Villalvazo and Karen Prado we’re great from start to finish making the transaction seamless and e My experience at castle was above expectations! Tito Villalvazo and Karen Prado we’re great from start to finish making the transaction seamless and easy! More
by framirez07
July 08, 2019
Oil change. I waited 1-1/2 hr. for oil change. Wish it could have been shorter! Everyone was very nice. Thank you. Was surprised at $6.00 fee to cover disposal I waited 1-1/2 hr. for oil change. Wish it could have been shorter! Everyone was very nice. Thank you. Was surprised at $6.00 fee to cover disposal of old oil. More
by dlhart410
Employees Worked With
Ernest Bell, Paul Beckett
July 07, 2019
Amazing! I've purchased and leased 4 vehicles from these guys. Obviously they are doing something right! Che and Corey have ALWAYS looked out for me and even w I've purchased and leased 4 vehicles from these guys. Obviously they are doing something right! Che and Corey have ALWAYS looked out for me and even when I have questions or issues I can always go to them and get the help I need. They are amazing and will do everything they can to help. I appreciate them because they've always taken great care of me and they still speak when they see me in for service. Thank you guys. More
by Alisha
July 06, 2019
Oil change and tire check LT was very nice.. I use to go to the villa park castle location but I encountered discrimination there. The north riverside dealership is amazing.. s LT was very nice.. I use to go to the villa park castle location but I encountered discrimination there. The north riverside dealership is amazing.. such quick service and they even washed my car. Thanks for everything. More
by curlyugo
July 06, 2019
Very Nice Experience Buying a car for me is like getting a root canal but Castle Buick GMC was different. Ernie was great. He made us feel welcome but was not pushy And l Buying a car for me is like getting a root canal but Castle Buick GMC was different. Ernie was great. He made us feel welcome but was not pushy And listened to what we were saying. We thought that there was no way we could get to the deal we wanted but Ernie got us there. Except for a little bit of a wait to get the paperwork done, it was a very pleasant experience. Thanks Castle Buick GMC and thanks to Ernie! More
by Dan & Robyn
Employees Worked With
Brian Krok, Ernest Bell
July 05, 2019
Castle the best service LT is the best rep Castle has at North Riverside service department. Tito and Joe Genna are by far an excellent sales team. I will always give them LT is the best rep Castle has at North Riverside service department. Tito and Joe Genna are by far an excellent sales team. I will always give them my business More
by matt.giandonato
July 04, 2019
Easy breezy Castle GMC is on their Ps and Qs. Every employee that i can in contact with was friendly, knowledgeable, and attentive. Whether during the sale, or in Castle GMC is on their Ps and Qs. Every employee that i can in contact with was friendly, knowledgeable, and attentive. Whether during the sale, or in the down time, everyone made sure I was being helped and answered any questions I had. Never once did I feel like I was being pushed or jerked around in my time there. These guys are great! I highly recommend this dealership. More
by LMOEN6
