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Castle Buick GMC of North Riverside

North Riverside, IL

4.1
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 804 reviews

April 01, 2019

Very friendly and professional Paul and Tom were very accommodating to my needs and I drove out with the perfect vehicle! The rest of the staff also very friendly and professional. More

by MARCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Beckett
Apr 30, 2019 -

Castle Buick GMC of North Riverside responded

Marcy, thank you for the fantastic review! We're so pleased that we helped you find the perfect car to bring home! Our staff goes above and beyond to ensure our customers have the best experience possible, and we're so glad that Paul and Tom were both able to do so for you. Come back and see us soon at Castle Buick GMC!

April 01, 2019

Going from lease to a buy Thank you MariCruz for assisting me in the process of switching from a lease to a buy. Communicated w management to work on a payment that would be c More

by JENKIE1222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens
Apr 30, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the review and feedback. We are happy Maricruz helped you find the perfect car at the best price. We look forward to helping you in the future with any of your auto needs.

March 31, 2019

Excellent experience. LT gave us great service LT gave us great service ..even done earlier than expected. Dealership is very friendly & personable. We certainly appreciate the free car wash. More

by rose6912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LT
Apr 30, 2019 -

Castle Buick GMC of North Riverside responded

Rose, thank you for the wonderful review of your service experience at Castle Buick GMC! We are happy to hear that it was quick and easy for you. We look forward to servicing your car again in the future!

March 30, 2019

Best experience ever AJ was great and said I could call him It’s not often you find young people to be so accommodating.. They made it so easy .. my husband used to take care of the cars.. since he passed I’m s More

by ARF124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ from service
March 30, 2019

Very smooth and stress free Brandon made the buying experience seamless, from trading in my car to selecting the car we wanted. He didn’t pressure us towards any model and made s More

by Francisco82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Diaz
March 29, 2019

Good dealership to shop for cars or trucks or SUVs I walked into the dealership and met Tom Riggio he greeted me very well and was very respectful .I told him what type of vehicle I was looking for and More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Riggio
March 28, 2019

Castle Buick This is my 3rd time leasing a New Car from Castle Buick. The experience is always extremely professional. Everyone from Sales to Service has that grea More

by padickens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens, Lou Mathews
March 28, 2019

Awesome Service This is my second car I have purchased from Castle through Ernie Bell. I would not go anywhere else. The best customer service that I have ever rece More

by rclay214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LT and AJ in Service —-Excellent, Ernest Bell
March 28, 2019

Fast, Friendly Service Car had an issue with battery.. called my sales man Tito he immediately had LT call me to try and resolve over phone.. got my car started via jumper c More

by virginia_studio110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LT - the best!!! 5 stars!!, Corey Owens
March 26, 2019

Brandon was excellent Brandon provided great expertise and service. I came in with questions about a few different models and he patiently walked me through the options and More

by Gtb2525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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