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Castle Chevrolet North

Elk Grove Village, IL

4.8
699 Reviews
Welcome to Castle Chevrolet North of Elk Grove Village, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Elk Grove Village, Des Plaines, Arlington Heights, Schaumburg, and Mount Prospect by delivering a seamless and enjoyable car-buying experience. At Castle Chevrolet North of Elk Grove Village, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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175 N Arlington Heights Rd

Elk Grove Village, IL

60007

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Showing 699 reviews

September 20, 2017

Easy and Friendly Great salesmen,and you made it easy and pleasant...and I got a Beautiful birthday cake as it was my birthday when we went today.. Again Thankyou.. More

by P.D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2017 -

Castle Chevrolet North responded

Thank you for coming to Castle for your automotive needs and for taking the time to share this kind review! We hope to see you again for any future needs.

September 16, 2017

Price on window differed from the price Not a very friendly dealership. Price changes theb you start taking money off. Terrible finance companies Chevy deals with. I bought a Toyota Highland More

by TheDs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Grzywa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Vargas
Sep 18, 2017 -

Castle Chevrolet North responded

We're sorry to hear that your experience did not meet your expectations. We do our best to provide friendly customer service and want to get our customers the best deals we can. We do hope you'll give us another chance to change your mind in the future as we truly believe in Chevrolet! The line is always open if there's anything you'd like to discuss further about your experience.

September 11, 2017

Easy relaxed and comfortable Guy & Fabian Make everything easy relaxed and comfortable it's a great atmosphere at CASTLE Chevrolet north I will continue purchasing there as I More

by Vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2017 -

Castle Chevrolet North responded

We're glad to hear that your experience was relaxed and comfortable! Thank you for your continued business and for trusting Castle to take care of your needs. Your recommendation is appreciated and we look forward to serving you next time!

September 02, 2017

Awesome service and fast processing!!! I am VERY pleased with my purchase and the staff was so friendly and catered to all my needs ..they found the best price and deal for me More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna Jr.
Sep 05, 2017 -

Castle Chevrolet North responded

We are so glad to hear it! Thank you for your kind words and for allowing us your business. Please let us know of anything else we can do!

August 31, 2017

Our thirteenth Chevrolet! All from this facility and all but two from the same people there. As always, an excellent purchase experience from the sales staff as well as the More

by Robby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Grzywa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lasher, Steve Hoch
Aug 31, 2017 -

Castle Chevrolet North responded

Wow! Thank you for your continued business and for your kind review! We're so glad to have a long time customer like you and hope to never let you down. We appreciate your recommendation and look forward to serving you next time you're in!

August 21, 2017

Purchase Experience We found all sales representatives so friendly and flexible that we finalized our decision very easily In future i will consider myself again to vis More

by Adnan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2017 -

Castle Chevrolet North responded

We're glad to hear that our sales team was friendly and flexible and made sure your experience went so well! Thank you for your kind review and we are glad to hear that you would be back in the future. Please let us know of any future needs you may have!

August 21, 2017

Even more happy than before I bought a Silverado Pick up on Saturday at closing they stayed there to put a smile on my face. My daughter asked me if I was going through a Mid Age More

by garyharrell12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada
Aug 21, 2017 -

Castle Chevrolet North responded

Thank you for such a kind review on our dealership and your experience purchasing from us! We are glad to hear that you are enjoying your new Chevy Silverado and know that it was the right choice for you. We are all about making sure our customers' needs are truly met. Please let us know of anything else you need going forward!

August 20, 2017

First time buying a car and happy and feel I got a fair deal Started out a little rough.However like they say third time is a charm. I feel good about my purchase.That is hard to say normally when buying a car More

by garyharrell12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Guercio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Finn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance manager,Norma was great as well for helping.Everyone actually was good and friendly, David Lasher, Ray Quesada, Norma Vargas
Aug 21, 2017 -

Castle Chevrolet North responded

We're proud to hear about the customer service you received as that is how we always aim to treat our customers! It's great that our team made sure you understood every part and stayed to ensure your satisfaction. Thank you for coming to us for your needs and for sharing this review. We hope you'll let us know of anything else you may need!

August 11, 2017

Fantastic Overall experience at Castle was fantastic. I worked with Jon Lee over the course of a few months, and was able to purchase a 2017 Malibu for a great More

by Jeff_Hudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna Jr.
Aug 12, 2017 -

Castle Chevrolet North responded

Thank you for allowing us the chance to serve you and get you into the Malibu that truly fit yours needs and price point. It's our pleasure to have assisted and we appreciate your kind review on the experience. Thank you for your recommendation of Jon and we hope to see you again for any future needs you may have!

August 10, 2017

What a great experience. The team at Castle Chevrolet North did an outstanding job from the first hello on the phone. My experience was very professional and all aspects of t More

by JayF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pirozzoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Quesada
Aug 12, 2017 -

Castle Chevrolet North responded

We're proud to hear that our team left such a great impression and made sure you received excellent service from start to finish. Thank you for sharing your experience and for doing business with us. We hope you enjoy your new car!

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