Castle Chevrolet of Villa Park

I really like the truck I got a lot. Great in my time of need. Great in my time of need. More

Good experience! Very informative and helped provide a smooth transaction! I would recommend this dealership Very informative and helped provide a smooth transaction! I would recommend this dealership More

Great overall experience i recommend everyone going with Elias great person to help with your car needs Elias great person to help with your car needs More

Elias was so patient and helpful. I appreciate him and Castle working with me. It was a pleasure I appreciate him and Castle working with me. It was a pleasure More

Great experience at Castle Chevy! I recently purchased a car and Eli made the whole process smooth and stress-free. He was professional, patient, and answered all my questions without I recently purchased a car and Eli made the whole process smooth and stress-free. He was professional, patient, and answered all my questions without any pressure. Everything was straightforward, transparent, and handled quickly. Highly recommend asking for Eli if you’re looking for a new or used car. Thanks again for the excellent service! More

Absolutely horrible service at Castle Chevy in Villa Park, IL. Had an appointment at 9:15am on Saturday but then had to have car towed in so they moved my appointment to 12:45pm. The car got there in ti Park, IL. Had an appointment at 9:15am on Saturday but then had to have car towed in so they moved my appointment to 12:45pm. The car got there in time and I received a call from Antonio checking my car in and he said they might not be able to get to it with them being busy. I didn’t hear anything from them by 4pm so I checked to see what was going on and was told they would get to it Monday. What is the point of making an appointment if they are not going to honor it? I told them now I would be without a car for the weekend so they offered to give me a loaner car but it was too late to get there before they close. Why wouldn’t they offer the car when Antonio first told me they might not get to it? Patrick asked me if I wanted Antonio to set up a loaner car for Monday morning and I said yes and what time they open and was told 7am so I said I’ll be there. Get there at 7am on Monday and guess what? No loaner car was set up. There was a nice lady who worked on finding me a loaner car but by the time she could find one my car was already being fixed so I waited for my car. I asked her what was the General Managers name because I wanted to talk to him and she said it was Justin, he gets in at 9am and she said she would let him know I wanted to talk to him. Of course he never came to talk to me. Great customer service at this place. When it was all said and done it cost $1100 to change a starter? Talk about price gouging. I will NEVER go back to any dealership in the Castle Group. I recommend staying away from this place. More

Eli was very patient, especially with my husband! 🤭it was great, and it take forever to make a purchase 🤭it was great, and it take forever to make a purchase More

Eli was awesome to work with. He was professional and honest. I highly recommend him. He was professional and honest. I highly recommend him. More

Very helpful and easy process! !! All around great experience here! Truck got detailed and very clean! !! All around great experience here! Truck got detailed and very clean! More

Poor communication and never any service specials tried to go there to get my diesel truck serviced and it was awful I went to Al Piemonte and the service was outstanding. Castle is not Run very well. Even to go there to get my diesel truck serviced and it was awful I went to Al Piemonte and the service was outstanding. Castle is not Run very well. Even the sales department sucks tried to buy a used truck and there ignorant and Rude. Don't bother go elsewhere if you want to be treated like a nice customer More