Castle Mitsubishi Portage

Third car purchased The service was excellent and quick, from paperwork to loan approval. Not having to do the oil changes elsewhere will make it more convenient to hit t The service was excellent and quick, from paperwork to loan approval. Not having to do the oil changes elsewhere will make it more convenient to hit the road when I need them. Derrick did an outstanding job, getting the price and follow-up to drive away Used trade-in BMW that the previous owners should have kept... But their loss is my gain. Good Job keeping me as a repeat owner!!! More

Working with JON TURPA was a very refreshing experience. My wife and I both were pleased and satisfied with the over the top effort put forth by Mr. Jon Turpa. He made the e was a very refreshing experience. My wife and I both were pleased and satisfied with the over the top effort put forth by Mr. Jon Turpa. He made the experience easy for us in our search and purchase of a used Pickup for our family. Yes we would use him again by all means. Thanks to the whole dealership for their efforts as well. More

What a nightmare. With in 15hrs.of purchase truck had electrical fire.dealership knew of faulty back up camera and didn't fix or remove system. I had to remove family f With in 15hrs.of purchase truck had electrical fire.dealership knew of faulty back up camera and didn't fix or remove system. I had to remove family from vehicle and find and remove power from system to stop the fire.upon complaining to castle I was granted a used hitch and a detail. WOW!brought vehicle in for detail and picked up 3hrs.later to find a half #$% job.asked to let them fix it l waited another hr.and they didn't clean front windshield. Glad they didn't offer 2details. More

Great Shopping Experience! Just bought a used car from this dealership in Portage, IN. I am impressed with the level of professionalism they maintain. I had to drive 2 hrs to ge Just bought a used car from this dealership in Portage, IN. I am impressed with the level of professionalism they maintain. I had to drive 2 hrs to get to the dealership, and they were very considerate of that. Even though it was nearing to their closing time, the staff stayed and processed my paper work. The shopping experience went very smooth, and I am very pleased with the Frank Salinas, the sales consultant. Overall, I would recommend Castle dealership. More

Bill is the best I came to this dealership because this is where my mom went when she bought her car. She's very pleased with her car so I knew I wouldn't be disappoin I came to this dealership because this is where my mom went when she bought her car. She's very pleased with her car so I knew I wouldn't be disappointed. When we got there we were looking for Dave but we couldn't find him. Luckily, Bill was there to help me. It only took one test drive to know what car I wanted. Even though the process took forever, Bill kept us informed the whole time. It was my first time buying a car and I definitely would recommend coming to this location if anyone is interested in looking for a new car. More

Wonderful Mike, the GM and Glen the Finance guy worked very hard to get my deal closed. Their personalities were very comforting. These two men are awesome. Mike, the GM and Glen the Finance guy worked very hard to get my deal closed. Their personalities were very comforting. These two men are awesome. Frank Salinas my sales man was very patient and so sweet. I buy new vehicles every 2-4 years, this is the best lot I have ever purchased from. Car sales people get a bad rap, this lot was compassionate, understanding, loving. They all treated me as a good friend. I would highly recommend Castle to everyone I know More

First new car This is my first NEW car. I didn't know really waht to do but Brent was a lot of help. He helped me pick out the next step up from my car and helped m This is my first NEW car. I didn't know really waht to do but Brent was a lot of help. He helped me pick out the next step up from my car and helped me with how much itll cost every month. I think i got a pretty good deal for it being my first car. More

Best experience I everhad buying a car Friendly work well together as a team to make sure transaction goes smoothly. Honest Helpful no pressure . Best car buying experience ever ! BILL K Friendly work well together as a team to make sure transaction goes smoothly. Honest Helpful no pressure . Best car buying experience ever ! BILL KREITZER. (Salesman) you are wonderful. More

Purchase of a New Car I was given very good customer service. Brent went out of his way to attend to every need and or question we had pertaining to the car that resulted i I was given very good customer service. Brent went out of his way to attend to every need and or question we had pertaining to the car that resulted in the purchase. I would purchase another car there. More

Excellent service from sales rep We were looking for a used car and had some pretty tough criteria. Brent went above and beyond to help us find what we were looking for and we truly a We were looking for a used car and had some pretty tough criteria. Brent went above and beyond to help us find what we were looking for and we truly appreciated his hard work and great service! More