Cavalier Ford Chesapeake Square

From beginning to end it was all good. There were no negative surprises and I could not be more pleased. John Burton and L. J. and everyone at the dealership I dealt with were friendly, knowledgeable, a negative surprises and I could not be more pleased. John Burton and L. J. and everyone at the dealership I dealt with were friendly, knowledgeable, and professional. I believe I got a great deal, and I really had a good time spending my money there. Merry Christmas! More

Great customer service and easy to work with. Kirby is top notch and gets you right. top notch and gets you right. More

You’re in good hands at this location! Made the transaction smooth and easy and the staff there was great to work with! transaction smooth and easy and the staff there was great to work with! More

Best buying experience I have ever had. Professional and caring friendly people from sales Manager, Salesman, Reception, Finance and Service. I felt welcome as soon as I came in the door and I had a great caring friendly people from sales Manager, Salesman, Reception, Finance and Service. I felt welcome as soon as I came in the door and I had a great Salesman who covered everything perfectly! I will highly recommended them to all! You all are the best in Hampton Toads!!! More

I will never deal with Cavalier Ford ever again. They want to charge me full price for warranty work. My 2017 Expedition needed struts for the front and back. They wanted $800 for the front and $900 for want to charge me full price for warranty work. My 2017 Expedition needed struts for the front and back. They wanted $800 for the front and $900 for the back. I told them I had a warranty on my truck and they said it wasn't cover. Took my truck to Beach ford and the struts were covered. I also got my backup camera fixed under my warranty because Cavalier wanted me to pay for it. They mess up my water pump which I had to pay for and kept my truck for two weeks for the repair. More

The worst service EVER!!! EVER!!! I shall never buy another vehicle from FORD again. That’s on 10 stacks of Bibles. Worst Dealership on East coast! The Salesmen are the ONLY thing holding this place to another vehicle from FORD again. That’s on 10 stacks of Bibles. Worst Dealership on East coast! The Salesmen are the ONLY thing holding this place together & they don’t look happy!!! More

Very professional. Each and all area's of dealership r to be commended. This is my second time having the pleasure of doing business with them. I would come back. Also I would recommend them to any and to be commended. This is my second time having the pleasure of doing business with them. I would come back. Also I would recommend them to any and all. My service advisor, salesman John and also New car mgr. Drew were and r the best. More

Great salesman and customer service. Would tell my family and friends about this dealership. Great people to work with in buying a new car. and friends about this dealership. Great people to work with in buying a new car. More

Excellent sales staff! Vehicle was waiting for me to test drive when I pulled up and a few minutes later I was test driving the vehicle. And about an hour & half later I was driving away with my new vehicle! drive when I pulled up and a few minutes later I was test driving the vehicle. And about an hour & half later I was driving away with my new vehicle! More

Charged my husband $1,184.00 extra for a measly "premium" 12,000 extended miles warranty after just 36,000 miles. Discriminated for being gay and took advantage of someone who has purchased multiple vehicles 12,000 extended miles warranty after just 36,000 miles. Discriminated for being gay and took advantage of someone who has purchased multiple vehicles at their location, but also a Military Family. STAY AWAY..... not sure how these sales people sleep at night. Karma will get them back at some point. More