Back

Cavender Cadillac

San Antonio, TX

4.7
544 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
Contact Dealership

7625 N Loop 1604 E

San Antonio, TX

78233

Directions

By Type

Showing 544 reviews

January 06, 2025

Sales experience was the best. First service came early due to striking a large chuckhole on the interstate that knocked tires out of balance and produced an annoying rattle. The r More

by rayj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Cavender Cadillac responded

Rayj, thank you for sharing your experience with us. I'm glad to hear the sales process went well, but I apologize for any inconvenience during your service visit. We appreciate your feedback and will use it to improve our services moving forward. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Patrick Callihan - Sales Director - 210-490-2000

January 06, 2025

Overall buying experience was good. However, we were told the vehicle was detailed, but when a detail shop in the area worked on it, they were mortified on how dirty the vehicle was. D More

by Sdsonnkalb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey
Jan 13, 2025 -

Cavender Cadillac responded

Thank you for sharing your feedback with us. We're glad to hear the overall buying experience was positive, but we're sorry about the detailing issue at Cavender Cadillac. We'll address this concern with our team to ensure it doesn't happen again in the future. Please feel free to reach out if there's anything else we can do for you!

January 04, 2025

No one likes having to take their vehicle in for repairs, especially me. But I can’t say enough good things about the service department. Everyone was friendly. My service rep, Lindie, was very knowledgea More

by Linda W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindie Esteban
Jan 06, 2025 -

Cavender Cadillac responded

Linda, we're delighted to hear that Lindie and our service team at Cavender Cadillac made your repair experience a positive one. Thank you for sharing your feedback!

January 03, 2025

Kevin was very helpful & he took great care of me. The service attendant also made sure to provide the reminder maintenance sticker. More

by Anonymous Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Service Advisor
Jan 06, 2025 -

Cavender Cadillac responded

We're delighted to hear that Kevin and our service team provided you with excellent care at Cavender Cadillac. Thank you for sharing your experience, and we look forward to serving you again!

January 02, 2025

Best experience ever. Anthony was very friendly, helpful, and knowledgeable. We were not pressured into getting something we did not want. More

by fredie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Slaughter
Jan 02, 2025 -

Cavender Cadillac responded

Fredie, we're delighted to hear that Anthony provided you with such a positive experience at Cavender Cadillac. Thanks for sharing your feedback and enjoy your new ride!

January 02, 2025

Everyone was very helpful and professional: Joel Chou, Julian Sanchez, Tony Slaughter, and Daniel in finance. Great job. Thanks to all. More

by bwhite27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Chou, Julian Sanchez, Tony Slaughter, and Daniel in finance
Jan 03, 2025 -

Cavender Cadillac responded

Thank you for the shoutout to our team at Cavender Cadillac! We're delighted to hear that Joel, Julian, Tony, and Daniel provided such helpful and professional service. We appreciate your support!

December 31, 2024

Cavender is an Outstanding Cadillac Dealership. The Staff, especially Carlos Villarreal, are the most caring and concerned about your vehicle. He reviews your needs, is alert to your expectation More

by kenpatriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal-Service Department
Jan 02, 2025 -

Cavender Cadillac responded

Thank you for sharing your experience with us! We're delighted to hear that Carlos and the team at Cavender Cadillac provided such attentive service. We appreciate your trust in our dealership, and we're here whenever you need assistance with your vehicle!

December 31, 2024

Our salesman Joel did a very good job on getting us into a new vehicle the day I came in to look for a new CPO car. Minimal negotiation needed to complete the sale and drive off within a few hours in our XT More

by Ee74red
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Chu
Jan 02, 2025 -

Cavender Cadillac responded

We're delighted to hear that Joel made your experience at Cavender Cadillac smooth and efficient! Enjoy the ride in your fabulous Cadillac XT6, and thank you for choosing us!

December 29, 2024

Great experience! Kevin and Eris were very helpful, attentive, and patient with me during my month process of purchasing my dream car! More

by Dedechew1274
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eris
Dec 31, 2024 -

Cavender Cadillac responded

We're delighted to hear that Kevin and Eris made your car-buying journey a great experience at Cavender Cadillac! Thank you for choosing us, and enjoy driving your dream car!

December 28, 2024

I'm always treated like family. Carlos is the best. He always listens to what issues I have and keeps me updated every step of the way. I trust Carlos and Cavender whole heartedly! More

by P.STATEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Dec 30, 2024 -

Cavender Cadillac responded

It's wonderful to hear that Carlos and the Cavender Cadillac team make you feel like family! Your trust means a lot to us. Thank you for sharing your experience!

...
11
...