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Cavender Cadillac

San Antonio, TX

4.7
540 Reviews
For over 70 years, South Texans have come to rely on Cavender Confidence. Confidence in the integrity and responsibility the Cavender name brings to its customers and the community. It is said that "When the Cavender name is on the door, you'll find a Cavender on the floor!" Billy Cavender exemplifies just that at Cavender Cadillac. Cavender Cadillac, located at 801 Broadway in the heart of San Antonio, is an exclusive Cadillac dealership, with a record of awards and accolades over the 30 years of operation. That is coupled with a reputation from customer sales, service, and satisfaction. Located originally at 317 Lexington Ave. , the dealership moved to its present location in 1997. It is only fitting, since the present location on Broadway, was the original site of the beginning of the growth of the Cavender brand in South Texas. Started by James M. Cavender, and his twin sons, Jimmy and Billy, the dealerships are now moving into the 3rd generation of Cavenders. But, one thing remains, the commitment of quality, responsiveness and intense desire to meet each customer?s needs. That's why for over 70 years, Confidence is Cavender.
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7625 N Loop 1604 E

San Antonio, TX

78233

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Showing 540 reviews

February 07, 2025

Best car buying experience ever! From the time I expressed interest on CarGurus to the time my vehicle was delivered to my driveway, my experience with Joel Chu and Cavender Cadillac More

by cdouglas70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Chu
Feb 07, 2025 -

Cavender Cadillac responded

Thank you for sharing your fantastic experience with Joel and the team at Cavender Cadillac! We're delighted to hear that everything from start to finish exceeded your expectations, especially considering the distance. Enjoy every moment in your new vehicle, and we appreciate the recommendation!

February 06, 2025

Everything went smoothly and quickly. Staff was very helpful and knowledgeable Great experience for maintenance work done. More

by jrsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Cavender Cadillac responded

We're delighted to hear that your maintenance experience was smooth and efficient with our team at Cavender Cadillac. Thank you for the kind words!

February 05, 2025

I have always received great service from Mr. Trejo at the service department at Cavender Cadillac. He is very courteous, and provides prompt and very professional service. Thanks for having pe More

by jvcavazos
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Martin Vara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Cavender Cadillac responded

We're delighted to hear that Mr. Trejo has consistently provided you with courteous and professional service at Cavender Cadillac! Thank you for recognizing his efforts, and we appreciate your continued support.

February 05, 2025

My experience with cavender is always great, staff is very helpful and respectful at all times More

by Ghanson999
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Patrick Callihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos is wonderful in service
Feb 05, 2025 -

Ghanson999 responded

Cavender is a great place to buy new cars. Currently this my second purchase with them and they really take care of your vehicle. They call and remind me when service is due and explain all work performed. I would definitely recommend this dealership to family and friends.

Feb 05, 2025 -

Cavender Cadillac responded

We greatly appreciate your kind words for our sales team. Thank you for being a valued client of Cavender Cadillac!

February 04, 2025

Carlos is always helpful, reliable, dependable, and trustworthy. I can count on him to get the job done on time with no surprises. More

by Rpgonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villarreal
Feb 05, 2025 -

Cavender Cadillac responded

Thank you for sharing your experience with Carlos and the team at Cavender Cadillac! We're delighted to know that he consistently provides reliable and trustworthy service. We appreciate your support!

February 02, 2025

Diego was extremely responsive and handled all details of the transaction very professionally. He even personally delivered the vehicle to us and reviewed the operations / functions of the unit. More

by Laurieontjes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diego Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Cavender Cadillac responded

Laurie, we're delighted to hear that Diego provided such excellent service at Cavender Cadillac. Thank you for sharing your experience and enjoy your new vehicle!

February 01, 2025

Great sales staff enjoyed being there management was also great will visit again soon great experience More

by Wkjames
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey myers
Feb 03, 2025 -

Cavender Cadillac responded

We're delighted to hear you had a great experience with our sales staff and management at Cavender Cadillac! We look forward to welcoming you back soon. Thanks for the kind words!

January 31, 2025

Always receive GREAT customer service. Carlos Villalarial has taken good care of me each time I have brought my vehicle in. Keeps me informed and offers a direct contact for any questions More

by ShurleeB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Cavender Cadillac responded

Shurlee, we're delighted to hear that Carlos has consistently provided you with excellent service at Cavender Cadillac. Thank you for sharing your experience and trusting us with your vehicle needs!

January 30, 2025

They came to my house to pick up my car and delivered it back to my house after service completed. One way was about 25 miles. I greatly appreciated the convenience More

by blharmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Vara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noe Longoria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Cavender Cadillac responded

We're delighted to hear that you appreciated the convenience of our service at Cavender Cadillac. Thank you for sharing your experience with us!

January 29, 2025

Well, I have bought my last 3 vehicles from Lincoln. I love my car but never hear from anyone! My saleslady constantly checked in w/me ..I miss the personal attention. More

by Chance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray trejo
Jan 29, 2025 -

Cavender Cadillac responded

Thank you for choosing Cavender Cadillac and sharing your feedback. We're glad to hear that you love your car, but we're sorry to learn about the lack of follow-up. Your comments are important, and we'll work on improving our communication with valued customers like yourself!

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