Cedar Rapids Toyota

3rd Time's the Charm! Alan and his Finance Team did a superb, quick and efficient job as always. Our transaction this time was a Lease Purchase - and it was just as smooth Alan and his Finance Team did a superb, quick and efficient job as always. Our transaction this time was a Lease Purchase - and it was just as smooth as our other two purchases. NEVER a unprofessional or unfriendly moment in the time I have spent with them. Alan and company have changed the lens from which I view dealership purchases! Thanks to each of them. More

Very happy Happy with our purchase on a Rav-4. Sales personal was friendly and could answer all of our questions. Will refer friends to Dealership when purchasin Happy with our purchase on a Rav-4. Sales personal was friendly and could answer all of our questions. Will refer friends to Dealership when purchasing a vehicle. More

good service Brought 2007 Yaris in for seat recall. I was told about an hour but it was only about 50 mins. everything was excellent staff was great and warm popc Brought 2007 Yaris in for seat recall. I was told about an hour but it was only about 50 mins. everything was excellent staff was great and warm popcorn and a starbucks coffee while i wauted was great. Well done, guys More

Got a Toyota ? No problems!! We have purchased our 3rd Toyota from Cedar Rapids Toyota and could could not be happier with their service. Prompt & friendly with a git er done atti We have purchased our 3rd Toyota from Cedar Rapids Toyota and could could not be happier with their service. Prompt & friendly with a git er done attitude. Reliability has limited the time we spend in service to minor recalls and periodic oil changes / scheduled maintenance. More

Cookies, Hot Chocolate and Popcorn My kids actually love going with me to get the car serviced. I love it too! This time though I took the shuttle to work thinking it would be a long re My kids actually love going with me to get the car serviced. I love it too! This time though I took the shuttle to work thinking it would be a long repair. However, the service team aced it and I was able to pick my car up at lunch. This dealership is spectacular with how they treat you, and how they treat your car. The only thing they could do more would be to wash it for me :) More

Refreshingly authentic and effective customer care My new Prius recently hit the 5,000 mile mark and required a maintenance visit to the dealership. When I called the CR Toyota dealership to inquire ab My new Prius recently hit the 5,000 mile mark and required a maintenance visit to the dealership. When I called the CR Toyota dealership to inquire about the possibility of having someone take a look at it before my trip for Chicago/Milwaukee several days later (of course I had not set an appointment in advance), I was pleasantly directed to take the car to the service bay at the Volkswagen building next door where drive-up customers were welcome. The person working the desk there (the service ticket indicates it was Chris Griswold) was instantly welcoming and proceeded to input my information into the system (I did not buy the car locally) and service my car quickly and professionally. You know when the weather is so perfect that you don't notice it at all (you're neither too hot nor too cold, etc.)? Well, I sort of had that feeling during my recent service trip to CR Toyota. Chris was so authentic, it was like dealing with a long-time friend, and for the first time in a long time I was able to enjoy a service experience because I did not have to think about it at all (Do they know I'm here? How much longer? Are they going to try to sell me something I don't need? Am I an important customer to them?, etc.). More

Awesome Atmosphere I recently stopped into Cedar Rapids Toyota to get a new car and I am so glad that I did! I looked all over town for a new vehicle but it was extreme I recently stopped into Cedar Rapids Toyota to get a new car and I am so glad that I did! I looked all over town for a new vehicle but it was extremely hard due to my work schedule. Alan went above and beyond by coming into the office early, on a Monday, to help me look at their selection. Wendy made the paper work completely stress and hassle free. I would highly recommend Cedar Rapids Toyota to anyone who is looking for new vehicles. More

RX350 Unexpected repair I recently had a battery go bad which caused an electrical surge that caused various alarm to come up including check engine, and AWD failure. Althou I recently had a battery go bad which caused an electrical surge that caused various alarm to come up including check engine, and AWD failure. Although I had an appointment in a week for an oil change I did not want to drive the car with these failure indications for that long. The dealership was booked for the week but I asked them if I brought it in and left it with them would they try to fit it in that week sometime which included a day off due to Thanksgiving. This was on a Monday. They said bring it in and they got it fixed that day. Very friendly and accommodating. Price was reasonable. I have never had this dealership recommend more than needed to fix the car. I trust this dealership. Toyota and Lexus means quality in their cars and service and this dealership seems to work on that principle. More

Always responsive My first contact with the dealership was more that a year ago when parts staffer Kevin Irish responded to an inquiry regarding an item/question on my My first contact with the dealership was more that a year ago when parts staffer Kevin Irish responded to an inquiry regarding an item/question on my 2001 RAV4. So impressed I made a point to put the store on my 'first look' list when searching for a new car, which I purchased last Mar. Never disappointed on my dealings with them, including this last service of repacement of a broken window. Kevin ordered the part so we'd have it on time for a following week service call. Altho Steve in service could not promise it would be done on Mo, was completed by the afternoon and the vehicle was ready to go. More

Excellent customer service! Every employee I've encountered at the Toyota service center has been great to work with. I brought my vehicle in without an appointment after the eng Every employee I've encountered at the Toyota service center has been great to work with. I brought my vehicle in without an appointment after the engine light had turned on. I wasn't even expecting it to be serviced that same day, but surprisingly it was diagnosed and fixed in under an hour. JD was extremely pleasant to work with. He was friendly, informative, and willing to help me out at a moment's notice. More