Cedar Rapids Toyota

Overall great experience! From the first email correspondence, to the test drives, to signing the paperwork and driving away in our family's new van, we had a great experience From the first email correspondence, to the test drives, to signing the paperwork and driving away in our family's new van, we had a great experience at Cedar Rapids Toyota. Alan Makabi was knowledgeable, helpful and easy to work with. Thanks for helping us find the van of our dreams! More

great service I have always taken my Toyotas here to get any maintenance done on them. Never have had a bad experience yet! Have had 7 different Toyotas. 3 of th I have always taken my Toyotas here to get any maintenance done on them. Never have had a bad experience yet! Have had 7 different Toyotas. 3 of the trucks had gone over 400,000 miles or close to it... Camry was at 330,000 before selling all 4 of them.... :) Great work!! More

Great Service Just finished getting the 30,000 mile service on my 2012 Camry and continue to be impressed with CR Toyota! Previous experience with a 2003 4Runner th Just finished getting the 30,000 mile service on my 2012 Camry and continue to be impressed with CR Toyota! Previous experience with a 2003 4Runner that I traded in with 180,000 mile was great (so was the vehicle) and they continue to please. More

First-timer at C.R. Toyota Recently moved back to Cedar Rapids after living out of state for several years. Was reassured the dealership had access to my car's maintenance recor Recently moved back to Cedar Rapids after living out of state for several years. Was reassured the dealership had access to my car's maintenance records from the previous dealership. Received great service on my oil change and didn't have to wait too long, either. Receptionist also offered me a can of soda. A good experience overall. More

2015 Highlander I Just took delivery of my 2015 Highlander which is the fourth Highlander that I have purchased. I dealt with Alan Makabi and the purchase process we I Just took delivery of my 2015 Highlander which is the fourth Highlander that I have purchased. I dealt with Alan Makabi and the purchase process went smoothly, also I am confident that I received a fair deal. The closing went well with Curt Wiedemeier. More

Hemorrhaging oil in Iowa! One week after having regular service done, at an Illinois dealership, our car started hemorrhaging oil when we were on a weekend trip away from home One week after having regular service done, at an Illinois dealership, our car started hemorrhaging oil when we were on a weekend trip away from home in Southern Iowa. First the air conditioning would not work, then we noticed the the smell, then the noise, and finally the oil puddles. We poured a few quarts of oil into the car and watched it drain out as quickly as we poured. Monday morning I contacted Cedar Rapids Toyota (Iowa), a very nice woman named Penny sent a tow truck and the car was brought into the shop. By 2:00 in the afternoon we were contacted by the service advisor, Joe, and he told us that it was a warranty / recall issue (that was not dealt with before we bought the car, used from a northern Minnesota dealership. Joe very kindly explained the problems to me, that the oil issue caused the air conditioning problem and also was able to deal with another recall issue on the car, that also had been missed in Minnesota. Cedar Rapids Toyota completely diagnosed and repaired the car before the end of business on Monday. The parts were there, and the service technicians were available and I cannot thank you all enough! They even covered the cost of the tow!! As a footnote; one service issue that we did know about was also repaired (an Oxygen Sensor 2/2) was instock and replaced for more than $80.00 LESS THAN we were quoted at the first dealership that had serviced it for the week prior! I think that Toyota should audit their dealerships a bit more. More

new used car My car was in an accident and insurance company decided to total my car and were giving me 2days to turn in rental car. We started looking on the int My car was in an accident and insurance company decided to total my car and were giving me 2days to turn in rental car. We started looking on the internet then contacted Alan who came in on his day off to show us the car. Curt and Alan were very accommodating to my needs and helping me deal with insurance company. It was a great experience as always. This was 5th car we have purchased over the years from Toyota and the salesman who sold us the first one continues to help us out even though he is no longer in sales. GREAT EXPERIENCE!!!!! More

In for an oil change, out with a new car! I went in to have the oil changed on my 2006 RAV4, as always service was very quick and nothing was pushed on me. Steve noted a recall item I didn't k I went in to have the oil changed on my 2006 RAV4, as always service was very quick and nothing was pushed on me. Steve noted a recall item I didn't know about yet and it was taken care of during the oil change. As I was leaving when the oil change was finished I noted a bright lime green vehicle in the lot. As green is my favorite color I had to take a second look. A sales associate came out to answer my questions and in the course of our conversation found out I have dealt with Alan Makabi in the past. He phoned Alan and he came out to help me. I ended up trading in my RAV4 for the beautiful lime green Corolla. The fact that your employees respect the customers is wonderful. The fact that they respect each other is over the top in this day and age. The first sales associate could have tried to sell me the Corolla but respected a coworker enough to call him over. What a great group of people. I have always had a wonderful experience at Cedar Rapids Toyota, keep it up, you have a satisfied customer for life! More

Recently Purchased a 2015 Highlander My wife and I recently ordered and received a 2015 Highlander from Cedar Rapids Toyota. We had bought 3 cars from them in the past, and knew they wer My wife and I recently ordered and received a 2015 Highlander from Cedar Rapids Toyota. We had bought 3 cars from them in the past, and knew they were great to work with. My family has worked with Terry Helgeson for quite a while, and he is always great to deal with. He is never pushy, he lets the products sell themselves. Wendy Nelson in finance was great to work with yet again as well. She makes going through paperwork fun, which is not easy to do. Terry and Wendy make it fun to buy a car, like it should be. I've been to other dealers in the past where that isn't the case. Keep up the good work CR Toyota! See ya soon. Jeff and Joni P.S. We love the Highlander :) More

Great Experience Alan & Bill are GREAT!!! I had talked with Alan a couple of times before coming into the dealership. He had a Corolla ready for me to test drive fr Alan & Bill are GREAT!!! I had talked with Alan a couple of times before coming into the dealership. He had a Corolla ready for me to test drive from the requirements I gave him. The car was exactly what I wanted. Both Alan & Bill both worked together to get the price and payment to where I needed it to be. All in all, I was there for less than 2 hours and left with a great car!!! More